Documentation Specialist

Join us at Hillebrand Gori – a company of DHL Global Forwarding

Are you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.

With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics company in the world. Start your career with our amazing team! Learn more about us: https://www.hillebrandgori.com

Hillebrand Gori is looking for a Documentation Specialist

In this job, you will:

• Coordinate with customers and communicate with Suppliers and Overseas offices to ensure receipt of all documents prior to arrival as per the SOP timelines.
• Ensures there is zero documentation errors on all documents.
• Responsible for the entire process of customer’s documents handling from documents follow up till clearance and Delivery.
• Proactively inform customer on shipment status, exceptions and provides intermediate updates on incident solution.
• Updating Flow (Hillebrand Gori transport management system) with the latest schedules
• Capturing the milestones for purchase orders split based on customer’s and network feedback.
• Attaching documents to Flow upon reception as per the SOP.
• Timely updates of all relevant financial entries related to the shipments.
• Updating clearance report with accurate details on daily basis.
• Coordinates with custom clearance agent for clearance/ customs deposits and customs deposit refunds
• Accurate and timely invoicing
• Follow up with customer on customs deposits
• Proactive Communication with internal and external stakeholders.