DHAM_Human Capital Manager - Culture And Emiratization

Job Description

Role Purpose

The role holder is responsible for developing and driving comprehensive employee engagement, wellness, and Emiratisation initiatives to foster a positive, productive, and inclusive workplace culture across DHAM. This includes creating and implementing engagement strategies, organizing events, promoting wellbeing and supporting Emiratisation efforts. The role acts as a key liaison between employees, senior leadership, external vendors, HR teams and DH COE to ensure alignment in engagement activities and cultural development.

Employee Engagement

• Create opportunities for all departments and members of the DHAM to become instrumental in and take ownership of promoting and sustaining a great work environment through a range of programs, events, activities, community support involvement, and enhanced personal and team engagement.
• Identify and address issues that affect the overall health of the organization’s morale, effectiveness, and productivity through continuous assessment of engagement results to enhance employee perception of DHAM as an employer and share the same with other HC teams internally.
• Collaborate with Senior Managers within the business and HC to identify key initiatives and events throughout the year to drive colleague engagement and support the development of a desirable organizational culture that delivers high levels of employee satisfaction and increases retention rates.
• Prepare a comprehensive plan and schedule, including key initiatives like colleague events, recognition framework, and communication plan, and ensure process implementation with accuracy, completeness, consistency, and timeliness.
• Conduct ongoing sessions with colleagues to fully understand the primary obstacles to engagement and design and implement effective solutions.
• Prepare and keep track of the engagement annual budget, prepare analysis, and highlight variances to the line manager.
• Analyse trends and metrics to develop solutions, programs, and policies to increase engagement across the organization.
• Facilitate, manage, and track the action planning process (SMART Action Plans) and implement it in a timely and qualitative manner.
• Conduct employee focus groups, coaching sessions, and town halls to teams across the organization to introduce engagement surveys and facilitate setting action plans
• Create and/or edit tools, training materials, and resources to help leaders successfully build action plans based on survey results
• Act as a conduit between employee engagement survey vendors, external suppliers, and the respective DHAM business units to ensure timely implementation of the employee engagement survey. This includes facilitating meetings, collecting, and preparing data, as required by the vendor to conclude all engagement efforts.
  
  

• Contribute to the development of the annual Wellness Calendar that provides a structured approach to the initiatives and programs planned for each year
• Support the operational implementation of initiatives, incentives and events that promote health and wellbeing in DHAM ensuring they are in line with the project plans
• Identify and build relationships with Health & Wellness providers to secure agreements for DHAM, which open opportunities for employees to engage in health, fitness, and wellness activities.
  
  

• Plan, organize, and implement various organizational events with Group Corporate Communication and Marketing, such as Annual Gathering, Celebrations to mark special events, etc.
• Ensure continuous improvement in the planning and execution of events at an organizational level and coordinate necessary activities with stakeholders from other departments as and when necessary, including Marketing and Communications, Procurement, Finance, etc.
  
  

• Establish and maintain strong relationships with the business heads to remain aware of their UAE National talent requirements and develop function-specific talent plans to meet these
• Support in the design and implementation of the UAE National assessment and talent centres, either through internal resources or external service providers
• Plan and coordinate the use of occupational testing, assessment, and talent centres to effectively measure and report on UAE National development, performance, and capability
  
  

• Generate reports for management reporting as and when required in a timely and accurate manner.
• Ensure all the Colleague Engagement, and Communication-related information/ data is accurately maintained, tracked, and saved on the shared drive-in organized manner.
• Provide analysis and prepare department reports on the success, impact, and efficacy of employee engagement initiatives. Conduct research and analysis on HR/Employee Engagement best practices. Provide and present recommendations on actions, programs, and initiatives to improve service delivery.
• Prepare relevant, accurate, and timely reports and presentations on all relevant aspects related to employee relations for management information and decision making.
  
  

• Participate as a team member in HC-based projects and contribute towards developing new HC products, improved processes, and systems that will enable HC to be more customer service orientated and progressive