Customer Solution Architect

Job Title: Customer Solution Architect - Smart Building

Locations: Dubai, UAE

Together with our customers, we combine the real and digital worlds

By bridging the real and digital worlds, we help customers decarbonize, reduce costs, and deliver exceptional experiences for occupants. Our mission goes beyond buildings — we’re shaping efficient, safe, and sustainable environments that redefine how people live and work.

The building sector is evolving fast, and success takes more than innovation — it takes great people. That’s why we put our people first. Join our global team and grow your career as we reshape the future of infrastructure together. Where could our journey take you?

Your Role – International, Challenging, and Future-Oriented

We’re looking for a new team member to join our Scalable Customer Architectures group and help drive the growth of Building X – our open, AI-enabled IoT platform for smart buildings. Building X redefines how building data is used, unlocking new value and insights.

As a Smart Building – Customer Solution Architect, you’ll work closely with sales and pre-sales teams to guide customers through their digital transformation journeys. You’ll engage with stakeholders at all levels to design solutions that align with operational goals and priorities.

Your New Responsibilities

• Collaborate with sales teams to understand customer needs, analyse opportunities, and align solutions with customer strategies and requirements.
• Lead technical risk assessments for complex, integrated, and non-standard projects to support management approvals.
• Design secure and scalable edge-to-cloud solution architectures that address customer objectives and enable digital transformation.
• Prepare and deliver value-based workshops to identify customer pain points, desired outcomes, and relevant use cases.
• Support execution of complex solutions, including 3rd party integrations, custom developments, and non-standard technologies.
• Calculate and validate customer ROI and drive cost optimization through value engineering and IT/OT portfolio alignment.
• Support and lead bids, tenders, PoCs, presentations, demos, exhibitions, and roadshows.
• Monitor the progress of critical projects throughout their lifecycle and contribute directly to project execution when needed.
• Build strong, collaborative relationships with regional leads, business partners, and internal teams to ensure alignment and monetization of support services.
• Ensure every customer interaction is professional, engaging, and value-driven, while promoting open communication and knowledge sharing across the team.
• Collaborate with Bid Management and regional teams to develop proposals and ensure seamless project handover.
• Stay updated on emerging technologies and industry trends to ensure innovative and future-ready solutions.
• This role requires regular travel across Siemens countries and frequent site visits for short- to long-term project execution.
  
  

Qualifications & Skills – Digital And Solid

• Bachelor’s or master’s degree in electrical engineering, Computer Science, Economics, or a related field, with 10+ years of technical experience in enterprise environments, especially within digital buildings and smart infrastructure.
• Deep knowledge of smart building technologies, IoT platforms, and solution architectures — with a focus on cloud and edge-to-cloud models.
• Strong grasp of IT/OT integration, cybersecurity best practices, and standard communication protocols (e.g., APIs, SDKs).
• Hands-on experience with operating systems (Windows Server, Linux), databases (MS SQL, Oracle, MongoDB), high-availability systems (VMware, Hyper-V, Citrix), and cloud platforms (AWS, Azure).
• Proven background in consulting, including co-creation with customers, design thinking, and use case development.
• Experience in ROI analysis, value engineering, and aligning solutions with business KPIs and outcomes.
• Familiarity with key verticals such as data centers, transportation hubs, healthcare, commercial real estate, higher education, or smart cities.
• Comfortable working in dynamic, fast paced, and geographically distributed environments.
• Proactive, collaborative, and independent with strong interpersonal skills and the ability to build trusted relationships.
• Excellent communication and presentation skills in English; Arabic is a plus.
  
  

What else do you need to know?

As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.

Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

We are looking forward to receiving your online application.

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