Credit Controller (225-619)

As a Credit Controller, you will play a pivotal role in maintaining the financial health of the organization by ensuring efficient credit management and collections processes. This position requires a highly organized and motivated individual to manage customer accounts and reconcile outstanding balances efficiently. You will work closely with the finance team to formulate and implement credit policies, establishing and maintaining positive relationships with customers while ensuring timely collections. Your role is critical in minimizing risks associated with accounts receivable, and you will leverage your strong analytical skills to assess credit data, identify potential risks, and resolve discrepancies. As the key contact for all customer credit inquiries, you will ensure an open line of communication and facilitate successful problem resolution, contributing to the company’s cash flow improvements and profitability objectives.

Responsibilities

• Monitor customer accounts regularly to identify overdue payments and outstanding balances.
• Conduct thorough credit checks and reviews to assess customer creditworthiness effectively.
• Develop and maintain strong relationships with customers to facilitate timely collections.
• Prepare and distribute monthly statements and invoice reminders to clients.
• Negotiate payment terms and payment plans with delinquent customers to recover debts.
• Collaborate with the sales team to address credit issues and optimize account strategies.
• Implement and maintain efficient credit control systems and processes within the organization.
• Ensure adherence to company credit policies and applicable financial regulations consistently.
• Resolve discrepancies and disputes related to invoices and account balances professionally.
• Prepare reports analyzing credit and collection activities, providing insights to management.
• Manage and document all communications with clients related to credit and debt collection.
• Utilize accounting software to maintain accurate records of all credit-related activities.

Requirements

• Bachelor's degree in finance, accounting, or a related field is preferred.
• Proven work experience as a Credit Controller or in a similar role is essential.
• Strong understanding of credit and collection principles and practices is required.
• Excellent numerical skills with a keen attention to detail and accuracy.
• Effective communication and negotiation skills are critical for this role.
• Proficiency in using accounting software and Microsoft Office Suite is necessary.
• Ability to manage multiple tasks and prioritize workload under strict deadlines.