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Job Description

Contract Manager

Impact a better future

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life". 

Your Opportunity

We are looking for Contract Managers to join our Talent Pool for potential opportunities with Serco across various contracts in the UAE.

Key Accountabilities

  • Oversee the overall operations of the facility, including planning, coordinating, and controlling technical and management strategies.
  • Establish and integrate the operational team between the client and its consultancy partner
  • Optimize the input of offshore consultancy resources and ensure the quality of their contributions to O&M best practice guidelines
  • Develop departmental operating procedures, including organization structure, roles, responsibilities, and processes to deliver the scope effectively

Specific Requirements

  • More than 15 years of experience managing within a Facilities Management (FM) environment.
  • At least 5 years of experience managing multi-disciplined People Managers, including support functions (e.g., finance, procurement)
  • Proven ability to lead a diverse, multi-cultured, multi-disciplined workforce to deliver quality services and achieve work output goals
  • Strong analytical, organizational, business, and negotiation skills
  • Demonstrated experience in Change Management
  • Proven financial management expertise, with a strong ability to control and meet budget objectives
  • Familiarity with international best practices in Facilities Management
  • Respected leadership capabilities, with a proven track record of building strong working relationships with clients to ensure mutual success and contract longevity

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.serco.com/ Job Function: Legal & Compliance
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.

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