CNS GBC - Account Manager

Job Description

Results-driven telecom sales professional with proven success in managing and growing Tier-1 operator accounts in the Middle East. Brings deep expertise across Mobile Core and OSS/BSS domains, with strong knowledge of 5G, cloud-native architectures, and network transformation strategies. Skilled in building trusted C-level relationships, navigating complex procurement processes, and driving multi-year account growth plans. Adept at aligning technical solutions with business objectives, leveraging ecosystem partnerships, and delivering commercially competitive proposals. Culturally fluent in the UAE business environment, with a track record of positioning technology vendors as long-term strategic partners.

How You Will Contribute And What You Will Learn

• Accountable for large / medium customers at global or regional level across multiple portfolios or specific portfolio, carrying significant sales target.
• Identifies and develops significant business opportunities by interpreting critical internal or external business information such as customer needs, Nokias portfolio, competitive landscape, etc.
• Builds a long-term relationship with customers senior executives using the knowledge of industry and competitive landscape to contributes to the corporate goals and to increase own effectiveness.
• Drives sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and develops competitive and innovative offers that deliver considerable value to customers and Nokia.
• Actively participates in and contributes to pricing strategy and contract negotiations which generate mid-term business impact.
• Contributes to process / product / service improvements that help to sustain competitive advantage of Nokia.
• Influences the LoA process from strategic business and commercial perspective.
• Influences strategic decisions within own defined scope (portfolio, geography, etc) that affect the performance of the entire Customer Team (CT) or Global Customer Business Team (G/CBT) or even broader organisation.
• Solves highly complex or novel problems based on sophisticated analytical thought and complex judgment, and develops unique sales approaches which differentiates our offering.
• Acts as the most senior sales expert, typically at a global or regional level, serves as best practice / quality resource and is an acknowledged authority both within and outside own organisational unit.
• Leads a functional team or cross-functional business team within a defined scope (portfolio, geography, etc) with considerable resource requirements, risk, and complexity.
  
  

Key Skills And Experience

Must Have Skills:

• Telecom and Technology:
• Sound understanding of Telecom Core, OSS and BSS
• Familiarity with UAE operator’s network strategy and regulatory framework.
• Awareness of Emerging Technologies such as AI, Automation, Private networks etc.
• Strategic Account Management:
• Proven ability to own and grow a Tier-1 operator
• Strong C-level and senior management engagement skills
• Experience in building multi-year account plans, mapping stakeholders and criving strategic positioning.
• Sales and Commercial Acumen:
• End to end sales cycle management
• Understanding of Telecom RFP / RFQ process
• Strong Commercial negotiations and contract management skills
  
  

Good to have Skills:

• Technical depth in key domains:
• Cloud native Core
• OSS / BSS transformation
• Security solutions
• Ecosystem Awareness:
• Knowledge of competitor’s offerings
• Understanding of System Integrators and Channel Partners dynamics
• Commercial Innovation:
• Ability to propose Innovative business models
• Understanding of Opex vs Capex financing models
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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