Cloud Managed Services Sales And Solution Specialist - Senior Manager

Description

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.

As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.

Job Overview

Job Title:

Cloud Managed Services – Sales & Solution Specialist

Grade

Senior Manager

Reports To

Director of Technology Managed Services.

Location:

UAE - Dubai

Contract Type

Permanent

Company Overview

PwC Overview:

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services

PwC Middle East Overview

Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and be yond

Corporate Culture & Working Environment

Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table

As PwC staff, you will have the chance to collaborate across level , line of services, and global network . Not only in terms of work, get involved too in firm-wide events

Line Of Service And Overview

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems

Job Details

Job Summary

What does this role aim to achieve in the firm/what impact does the role create

Responsible for driving sales growth and creating tailored cloud managed services solutions for enterprise customers. This role combines deep technical expertise in cloud platforms (AWS, Azure, GCP) with strong business acumen to deliver value-based solutions aligned with client objectives .

Roles And Responsibilities

Daily tasks and delivery expectation

• Own the full sales lifecycle for cloud managed services, from qualification to closure.
• Engage with CxO -level stakeholders to understand business requirements and propose appropriate cloud Services solutions.
• Design managed service offerings for IaaS, PaaS, SaaS, cloud cost optimization, DRaaS , monitoring, and governance.
• Build tailored proposals, TCO/ROI models, and contractual structures for multi-year cloud outsourcing deals.
• Collaborate with delivery, architecture, Application and security teams to ensure solution feasibility and compliance.
• Drive commercial strategy, Operational and pricing models, and SLA/XLA definition.
• Develop and maintain strong relationships with hyperscale’s (Azure, AWS, GCP), ISVs, and OEM partners.
• Respond to RFPs, RFIs, and lead cloud transformation workshops with clients.
• Track and achieve quarterly/annual sales targets in alignment with the cloud GTM strategy.
• Stay updated on emerging cloud trends and competitive landscape to refine offerings.
  
  

Expected Skills

Specific learned abilities or technical skills

• Strong knowledge of cloud architectures (IaaS/PaaS/SaaS), migration strategies, FinOps, AIOPs, and DevOps.
• Certifications on Azure/AWS/Google Certified Practitioner.
• Proven success in structuring and closing complex cloud managed service contracts.
  
  

Expected Competencies

Values, behaviors & attitude

• Strong communication skills and ability to build trusted relationships
• Strong technology services domain knowledge to lead conversations and create thought leaderships
• Executive level presence and influence
• Good negotiation skills
• Business and commercial acumen
• Able to demonstrate agility between complex deals and simplification of messages
  
  

Required Language Skills

Proficient in written and spoken English. Arabic is a plus

Minimum Education And Specific Qualification

Bachelor's in Computer Science , Engineering, or equivalent.

Years Of Experience

10 years of experience in Cloud Services Sales and solutioning role .

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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