Business Developer

Job Responsibilities (JD)

• Primarily focus on Oil & Gas and Power & Utilities sector customers within the Fujairah emirate for the various Testing, Inspection & Certification business offered by Bureau Veritas.
• Build key customer relationships, identify business opportunities, negotiate and close business deals within defined geographical locations and services.
• Cold call and use other methods to identify potential clients and decision makers – set up meetings and build relationships with both existing and new clients to ensure robust pipeline of opportunity.
• Determine clients’ future needs and requirements and provide detailed client feedback to relevant internal departments with regards to service requirements and enhancements. Participate in and contribute to new product and service development initiatives and ensure that all new products and services which are brought to the market are technically and commercially sound. And ensure that adequate follow up to client takes place.
• Follow up leads received from technical delivery/customer service teams and work with clients and relevant internal stakeholders to define scope of works, prepare large bids and see them through to execution. Support area level pitches and lead on re-tendering for large accounts.
• Keep strong communication lines open with other sales colleagues, account managers and business development community across the group.
• Maintain substantial understanding of the clients’ end use markets, their important customers, and their main competitors and share this understanding with the wider sales and customer service and operations teams creating a clear value proposition for customers.
• Monitor and report on all client meetings and visits for each client in SalesForce, including relevant competitor activity and all leads. Disseminate this information to the team and line manager. Contribute to appropriate sales review meetings.
• Conduct all activities in line with internal procedures, accreditation schemes, legislation and industry standards
• Establish and maintain strong working relationships with customer services and technical delivery teams and agree and review service level agreements and KPIs to ensure successful delivery of services to your clients
• Support and represent BV at industry events, local seminars and presentations as required.
  
  

• A degree or equivalent within the relevant field of Engineering /Business/Sales and Marketing or qualifications from an institution.
• 5 years + relevant work experience (preferably from same TIC Industry) in a commercial role with proven track record of winning new business and achieving sales targets.
• Experience of identifying client and business opportunities, including cold calling.
• Experience of preparing and submitting bids and tenders to meet client proposals
• Ability to communicate effectively at different levels within organisations and to influence successfully and openly at all levels – both inside our organisation and outside in the business.
• Strong commercial awareness - in particular, analysis and interpretation of financial and non-financial information
• Excellent negotiation skills. Strong understanding of sales and marketing principles
• In depth understanding of sales and marketing principles, especially strategic CRM
• Excellent IT skills including MS Office and CRM Systems such as Salesforce
• Thorough understanding of the market and environment to manage commercial focus and find new business opportunities. Able to quickly and effectively assimilate market intelligence or detailed and complex information to support business decisions.