Business Analyst - Postilion Base24 IST Switch

Business / Technical Analyst, who have very good exposure to Postilion Switch

Responsibilities

Role : BA - Postilion Switch

Location : Dubai

Keyskills

• Knowledge on Postilion Switch
• Card payment lifecycle (authorization, clearing, settlement).
• ATM, POS, and ecommerce transaction flows.
• EMV, Mastercard, Visa

• Requirements Gathering:
• Collaborate with stakeholders to elicit, analyze, and document business requirements for AI initiatives.
• Conduct workshops and meetings to understand user needs for customer-facing mobile app features and internal tools.
• Project Coordination:
• Work closely with the AI development team to translate business requirements into technical specifications.
• Prioritize and manage the product backlog, ensuring timely delivery of features.
• User Story Development:
• Write clear and concise user stories with acceptance criteria for both workstreams.
• Collaborate with UX/UI designers to ensure user-centric design principles are applied.
• Stakeholder Communication:
• Act as the liaison between business units, technology teams, and support teams.
• Provide regular updates to stakeholders on project progress, risks, and issues.
• Data Analysis:
• Analyze data trends and user feedback to identify opportunities for AI enhancements.
• Assist in the development of dashboards and reports for performance monitoring.
• Tools : Power BI/Tableau, Python/Pandas, R Programing
• Quality Assurance:
• Participate in testing activities to ensure solutions meet business requirements.
• Assist in the development of test plans and test cases.
  

• Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
• Over all 8 Years as BA and Minimum of 4 years of experience preferably in banking or financial services.
• Experience with AI technologies and projects is highly desirable.
• Familiarity with Agile/Scrum methodologies.
  
  

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering and documentation tools.
• Knowledge of AI and machine learning concepts.
• Ability to work effectively in a cross-functional team environment.
• Proficiency in data analysis tools and techniques.
  
  

• Over all 8 Years as BA and Minimum of 4 years of experience preferably in banking or financial services.