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Job Description

Job Description

Communication is our business!

unifonic provides solutions for better customer engagement through a cloud-based platform. We empower businesses to engage with their people through a variety of channels, making their communication conversational, more personalized, fun, meaningful, and with ease.

Talent Acquisition Officer

Responsibilities

The Talent Acquisition Officer is responsible for sourcing, screening, and providing a shortlist of qualified candidates for various technical roles. The Talent Acquisition Officer will network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire, and ensure we attract passionate and mission-driven professionals. The Talent Acquisition Officer will partner with hiring managers to understand their talent needs and then execute the recruitment and selection process ensuring the strategic talent goals of the company are met. The responsibilities of the Talent Acquisition Officer include but are not limited to:

  • Implement effective sourcing methods to include passive sourcing, networking, college/university relationship building, and other creative ways of attracting candidates.
  • Manage full-cycle recruitment selection and hiring process: develop job postings, conduct screenings, evaluations, and assessments to ensure skill and culture fit of candidates, facilitate the selection process, extend offers and initiate the on-boarding process, ensure outstanding candidate experience by setting clear expectations, providing frequent communication and timely feedback.
  • Maintain accurate recruitment records in ATS (Applicant Tracking System).
  • Manage the onboarding program, ensuring that the company processes, resources, and orientation sets new hires up for success.
  • Responsible for additional staffing requirements such as agency staffing, interns, contractors, and consultants.
  • Assume ownership of the total candidate experience, ensuring candidate touchpoints provide a positive experience in alignment with the company's employment brand.
  • Support team’s Human Capital and Organizational Development projects as needed.

Job requirements

  • Bachelor’s degree in Human Resources, Organizational Management, or another business-related field.
  • Passion for talent acquisition, with a strong interest in recruitment and candidate experience.
  • Familiarity with LinkedIn, social media, and online platforms to connect with potential candidates and support employer branding efforts.
  • Eagerness to learn how to build diverse talent pipelines and source passive candidates.
  • Strong relationship-building skills and a customer-service mindset.
  • Proactive and detail-oriented, willing to support data tracking and basic recruitment reporting.
  • Enthusiastic about exploring different areas of HR such as employee engagement, onboarding, or HR operations.
  • Fluent in English with strong communication skills, both written and verbal.

As a Unifone you will receive a range of benefits:

  • Competitive salary and bonus.
  • Unifonic share scheme (we are all owners!).
  • 30 holiday days after your first anniversary.
  • Flexible working arrangements.
  • Spend up to 25 days per year working from anywhere in the world!
  • Paid leave for new parents.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.unifonic.com Job Function: Recruitment & Talent Acquisition
Company Industry/
Sector:
Information Technology and Services

What We Offer


About the Company

تعتبر يونيفونيك منصة للتفاعل مع العملاء، تمكّن المؤسسات من تعزيز رضا عملائها عبر تزويدهم بتجربة مذهلة متعدّدة القنوات. من خلال توحيد قنوات التواصل، وتطبيقات المراسلة، وبرامج الدردشة الآلية "تشات بوت"، بحيث تسهّل يونيفونيك إجراء المحادثات بكل سلاسة، وعند كل نقطة اتصال خلال رحلة العميل.أكثر من ١٥ سنة من الخبرة المثبتة في الاتصالات، السحابية، القائمة على السحابة الإلكترونية، والتفاعل مع العملاء، وحلول المحادثات. أكثر من ٥٠٠٠ شركة من أكثر مؤسسات العالم تركيزًا على العملاء في جميع أنحاء العالم، تضع ثقتها بنا.

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