Boutique Manager

We are looking for a Boutique Manager, who will be responsible for overseeing the operations of a retail boutique or store. Your leadership, customer service skills, and business acumen will contribute to the success of the boutique by ensuring excellent customer experiences, effective team management, and achieving sales targets.

Responsibilities:

• Manage day-to-day boutique operations, including opening and closing procedures, staff scheduling, and inventory management.
• Ensure the boutique is well-maintained, organized, and visually appealing.
• Create a customer-centric environment by training and motivating the staff to provide exceptional service.
• Handle customer inquiries, complaints, and concerns in a professional and timely manner.
• Set sales targets and goals for the boutique team, working to achieve and exceed them.
• Monitor sales performance, analyze trends, and implement strategies to drive revenue growth.
• Recruit, train, and supervise boutique staff, providing guidance, coaching, and performance feedback.
• Foster a positive team culture that emphasizes collaboration and excellence.
• Ensure that the team has a deep understanding of the products being sold, enabling effective customer consultations and recommendations.
• Coordinate visual merchandising efforts to showcase products attractively and promote sales.
• Implement display layouts, product arrangements, and signage.
• Monitor and manage inventory levels, conducting regular stock checks and reconciliations.
• Coordinate restocking and replenishment of merchandise.
• Generate and analyze sales reports to track performance and identify areas for improvement.
• Provide insights to management on sales trends and customer preferences.
• Assist in budget planning and expense management for the boutique.
• Ensure efficient resource allocation and cost control.
• Collaborate with marketing teams to execute promotions, events, and campaigns to attract and retain customers.
• Ensure compliance with health, safety, and security protocols within the boutique environment.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Previous experience as a Boutique Manager, Store Manager, or in a similar retail leadership role.
• Strong leadership and management skills, with the ability to motivate and guide a team.
• Excellent customer service and communication skills.
• Proven track record of achieving sales targets and driving revenue growth.
• Knowledge of visual merchandising principles and retail trends.
• Familiarity with inventory management and point-of-sale (POS) systems.
• Problem-solving skills and the ability to make informed decisions.
• Adaptability to changing market trends and customer preferences.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Organizational skills for managing operations and staff effectively.
• Fluency in English; knowledge of additional languages such as Arabic is beneficial.