Bilingual Executive Assistant - Freelance Remote

Department: Support & Leadership

Location: Global+

Compensation: $7.00 / hour

Description

About the Client
Our client is a U.S.-based law firm with 35+ years of experience serving individuals and businesses across civil litigation, business immigration, and trusts and estates. The team prides itself on integrity, efficiency, and client-first service, supporting both English- and Spanish-speaking clients. They operate with modern tools and well-defined workflows to deliver timely, high-quality legal services.

Why does this role exist?
This role exists to be the firm’s reliable, bilingual front line—ensuring every inquiry is captured, qualified, and scheduled, while clients receive timely updates and a professional experience. By owning intake, scheduling, lead follow-up, routine client communication, and coordination with courts and other firms, the assistant frees the attorney to focus on legal work. The goal is to function as if seated in-office: consistently available, fast to respond, and proactive in keeping calendars, cases, and communications on track.

The Impact you’ll make

Client Intake & Data Management

• Contact new/prospective clients in English and Spanish to complete intake questionnaires
• Follow scripts/forms to ensure all required fields are captured and accurately entered into Clio/case files
• Organize documents and client data; track status and ensure nothing falls through the cracks

Calendar & Appointment Management

• Schedule consultations, client meetings, and hearings; coordinate times with clients, opposing counsel, and courts
• Manage availability and time slots in Clio and the client’s calendar; send confirmations and reminders
• Monitor changes, resolve conflicts, and keep the attorney’s schedule current and error-free

Lead Follow-up & Triage

• Call and text inbound leads from advertising and other sources to schedule consultations (attorney handles selling)
• Log lead outcomes, update trackers/Clio, and move qualified leads into the intake process
• Maintain fast response times and consistent follow-through to maximize show rates

Client Communication & Reception

• Serve as the primary point of contact for routine questions and updates via Gmail, RingCentral, text, and video
• Relay messages to the attorney promptly; maintain a professional, empathetic tone with Spanish-only clients
• Provide status updates per SOPs and escalate issues appropriately

Coordination with Law Offices, Courts & Admin Support

• Communicate with opposing counsel/offices to exchange information; confirm/schedule hearings with court clerks
• Complete non-paralegal administrative tasks (document collection, form completion, data entry in Clio)
• Uphold confidentiality, follow SOPs, and comply with firm policies (NDA and secure handling of sensitive data)
  
  

Skills, Knowledge and Expertise

Required:

• Bilingual English/Spanish fluency (spoken and written)
• Proven experience in Executive assistant/administrative/reception roles in a professional setting (legal preferred but not required)
• Professional phone etiquette and client-facing communication skills across email, phone, text, and video
• Willingness to sign an NDA and complete background due diligence
• Availability Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern
• WFH Set-Up:
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

Your Superpowers:

• Tech-savvy and quick to learn new tools (Gmail, calendars, RingCentral; able to ramp quickly on Clio)
• Meticulous data entry and documentation; strong organization and time management
• Professional, empathetic communicator who can confidently support Spanish-only clients
• Proactive follow-through, prioritization, and multitasking under time constraints
• Trustworthy, discreet, and SOP-driven, with a strong sense of ownership and reliability

You should apply if…

• You thrive as the front line for a busy legal practice and love creating order—calendars, intakes, and client updates
• You’re energized by frequent phone work and bilingual (English/Spanish) communication
• You follow SOPs closely yet anticipate needs and remove friction for clients and the attorney
• You excel in a remote setting, are punctual and dependable, and are comfortable with accountability and time tracking
• You value discretion, professionalism, and delivering a consistent, high-quality client experience

What to expect...


Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• Monday to Friday, 9:00 am - 5:00 pm Eastern Time
• 40 hours per week

Compensation:

• $7 per hour
• No benefits package included
  
  

Benefits

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