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Job Description

About Us:

Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specialises in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences.


About the Role:

We’re looking for enthusiastic Baristas to join our team focused on delivering a perfect cup of handmade coffee while delivering exceptional customer experiences, ensuring high-quality service, and fostering a collaborative work environment. Whether in customer-facing roles, food preparation, or operational support, you’ll play a vital part in creating memorable experiences for our customers while working as part of a dynamic and supportive team.


Key Responsibilities:

  • Prepare and serve a variety of hot and cold beverages, including espresso-based drinks, teas, and specialty items.
  • Greet customers warmly, take orders, and provide recommendations based on preferences.
  • Operate equipment or coffee machines, grinders, blenders, and POS systems efficiently and safely.
  • Follow health and safety standards by always adhering to hygiene and food safety regulations.
  • Restock supplies and assist with inventory.
  • Collaborate with team members to ensure smooth daily operations
  • Handle customer feedback and resolve issue professionally.


Desirable Skills & Experience:

  • Previous Barista or Café Experience
  • With knowledge in cash handling & POS system
  • Passionate about creating positive guest experiences, making product recommendations, or keeping operations running smoothly behind the scenes.
  • Able to interact clearly with customers and team members.


Why Join Us:

If you’re ready to be part of something exciting – where every day brings new experience and every guest interaction is a chance to make someone’s day, where teamwork and quality of service make all the difference, we’d love to hear from you! Apply now and take the first step in your journey with us.


How to apply

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Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.emiratesleisureretail.com Job Function: Customer Service
Company Industry/
Sector:
Food and Beverage Services

What We Offer


About the Company

Emirates Leisure Retail (ELR), a subsidiary of the high profile Emirates Group, owns and operates a wide-ranging portfolio of restaurants, cafés and bars between their Head Office in the UAE and Australia. ELR was formerly part of the MMI group, which over the course of 100 years has created vested businesses in trade, travel, IT, corporate services, leisure retail and liquor. In 2007 the leisure operations of the group were divested to create a new limited liability company, rebranded as Emirates Leisure Retail. Operating over 280 outlets (including more than 70 outlets across thirteen domestic and international airports) models range from franchise to own brand, and are all designed to offer a premium experience at great value with concepts that cover all 24 hours of the day. Key brands operated by ELR include Costa Coffee, Hudsons Coffee, Pret A Manger, The Kitchen by Wolfgang Puck, Giraffe, as well as bespoke, world first and global award winning concepts including Coopers Alehouse, Jack’s Bar & Grill, Heineken Lounge and The Draft House. ELR is a highly successful company that is growing rapidly through the strengths of its brands and the innovation, commitment and talent of its people.Visit the website at www.emiratesleisureretail.com.

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