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Job Description

Job Description

PRIMARY RESPONSIBILITIES:

  • Answers the call and explains about menu items, making recommendations upon request. Provides the explanation or clarification of the items on the menus to promote the revenue of the outlet.
  • Serves food and beverage to guests according to prescribed service standards and procedures with emphasis on speed and accuracy.
  • Assists in setting up and taking down tables and chairs, ensures guest’s utmost convenience with food setting
  • Checks with customers to ensure that they are enjoying their meals and takes action to correct any problems.
  • Collects the food upon guests request or after a certain amount of time to ensure that food are not left outside the guest room and start giving bad odor or image.
  • Cleans and maintains equipment, tools, fixtures, service area in station assigned.
  • Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
  • Familiarizes with all equipment in the outlet, the proper handling and usage.
  • Works split shifts as assigned
  • Responsible of mini bar replenishment and posting to POS.
  • Provides assistance to co-employees within food & beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.
  • Reports any unusual incident, guest complains, lost and found, breakage and losses to the Room Service Supervisor.
  • Generates higher revenue through up-selling techniques and skill.
  • Attends the briefing, meetings and training organized by the hotel management to develop and improve the service skills and knowledge.
  • Performs any other duties assigned by the immediate superior, which leads to guest satisfaction and profit for the hotel

Report Lines & Communications

  • Reports to the Assistant Room Service Manager/ Room Service Supervisor.
  • Relates to co-employees within service, kitchen and other department in the performance of his/her job.

Others

  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities

  • Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

  • Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

  • Minimum education of Vocational diploma in any discipline.
  • Minimum of 1 year in hospitality business. Fresh graduate is welcome
  • Knowledgeable in various kinds of food and beverage.
  • Have excellent English communication skills both in written and spoken
  • Pleasant personality with good communication and interpersonal skills


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Abu Dhabi
Company Website: https://www.dusit.com/dusitdoha-hotel/ Job Function: Food & Beverage Services
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Dusit International, one of Thailand's leading hotel and property development companies, made its Qatar debut in April 2019 with the launch of the Dusit Doha Hotel.Dusit Doha Hotel, located in the heart of West Bay near Doha’s Corniche, seamlessly blends gracious Thai hospitality with five-star luxury. Just a 20-minute drive from Hamad International Airport and a short walk from City Centre and Gate Mall, the hotel offers upscale accommodations with floor-to-ceiling windows and modern amenities. Guests can enjoy unforgettable experiences in fine dining venues and indulge in distinctive services designed to rejuvenate body and mind, creating a full-service oasis in the vibrant city of Doha.Dusit Hotel & Suites – Doha offers luxury living in the heart of West Bay, perfect for families and groups seeking five-star accommodations. With 192 elegantly appointed suites, guests can indulge in a variety of culinary experiences, from the rich flavours of Qureshi Bukhara to relaxing at the cigar lounge or enjoying the vibrant atmosphere of Tropicana 360 rooftop restaurant and bar. The hotel also features state-of-the-art wellness facilities, including a fitness centre and an indoor swimming pool, providing a complete and enriching stay.

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