Receptionist (225-1006)

A receptionist serves as the initial point of contact for clients, visitors, and even employees, making them an essential part of any organization. They are responsible for presenting a professional image and ensuring the smooth operation of front-desk activities. As a receptionist, you'll be the face and voice representing the business, tasked with managing phone calls, greeting guests, and executing a variety of administrative tasks. You will need strong communication skills, a welcoming demeanor, and the ability to multitask efficiently. A successful receptionist will have excellent organizational skills and be adept at using office software and systems. If you are a people person who enjoys creating a positive experience for others, this role could be the perfect fit for you.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office location.
• Answer, screen, and forward incoming phone calls promptly.
• Ensure the reception area is tidy and presentable at all times.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Maintain office security by following safety procedures and accessing controls.
• Order front office supplies and keep inventory of stock levels.
• Update calendars and schedule meetings as required by staff members.
• Coordinate with the administrative team to support company operations.
• Provide clerical and administrative support to other departments when needed.
• Handle emergencies in a calm and professional manner, following company protocols.

Requirements

• High school diploma or equivalent qualification required.
• Proven work experience as a receptionist or in a similar role.
• Strong verbal and written communication skills in English.
• Proficiency with office management software like MS Office and email systems.
• Ability to maintain a professional appearance and demeanor at all times.
• Excellent organizational skills and the ability to multitask efficiently.
• Customer service attitude and a friendly disposition are crucial for success.