Parts and Accessories Sales

In the dynamic and fast-paced environment of a Parts and Accessories Sales role, you will be a crucial link between the company and its customers, providing expert guidance and support. This position demands a driven individual with a keen interest in automotive parts and accessories, an eye for detail, and the ability to communicate effectively. Your daily tasks will include customer interaction, managing sales transactions, and handling inventory. You will work closely with the sales team to meet and exceed sales targets while ensuring customer satisfaction. Excellent product knowledge and the ability to share this knowledge enthusiastically with customers is essential. You will represent the face of the company, and your dedication to customer service will foster long-term customer relationships and repeat business. The role offers an excellent opportunity for professional growth within the company and a chance to be part of a thriving and supportive team.

Responsibilities

• Provide exceptional customer service by greeting and assisting customers effectively.
• Identify customer needs and recommend appropriate parts and accessories solutions.
• Maintain updated knowledge of inventory and new product launches.
• Support customers with product installation questions and issues.
• Coordinate with suppliers to ensure timely delivery of parts and accessories.
• Maintain precise and organized sales records and inventory databases.
• Work collaboratively with the sales team to achieve sales objectives and targets.
• Respond promptly to customer inquiries via phone, email, and in person.
• Contribute to the development and execution of promotional campaigns.
• Stay informed about industry trends and competitor activities.
• Assist in visual merchandising and stocking of retail displays.
• Handle transactions efficiently and ensure accuracy in all sales paperwork.

Requirements

• High school diploma or equivalent; relevant certification is a plus.
• Proven experience in sales roles, preferably in automotive parts.
• Strong communication skills and ability to build customer relationships.
• Excellent organizational skills and attention to detail required.
• Ability to work collaboratively in a team to meet targets.
• Proficiency with sales and inventory management software preferred.
• Ability to handle challenging customer situations diplomatically.