Holiday Travel Consultant (225-718)

As a Holiday Travel Consultant, you will be at the forefront of creating memorable travel experiences for clients seeking unforgettable holidays. Your primary role will be to understand clients' needs, preferences, and budgets to curate tailor-made travel itineraries that match their expectations. You will provide comprehensive travel advice and guidance while coordinating all necessary travel arrangements, such as flights, accommodations, transportation, and excursions. With a passion for travel and an excellent understanding of diverse destinations, you will play a pivotal role in delivering exceptional customer service to ensure every trip is seamless and enjoyable. You are expected to stay updated with the latest travel trends, regulations, and promotional deals to provide clients with the best possible options.

Responsibilities

• Consult with clients to assess their travel needs and preferences.
• Create personalized holiday packages based on the client's requirements.
• Provide detailed information on destinations, accommodations, and activities.
• Coordinate travel arrangements including flights, hotels, and car rentals.
• Offer support to clients during their travels to resolve any issues.
• Negotiate with suppliers to secure the best deals and offers.
• Advise clients on travel documentation, insurance, and health precautions.
• Keep abreast of the latest travel trends and emerging holiday destinations.
• Maintain accurate records of transactions and client interactions.
• Follow up on client feedback to improve travel services and satisfaction.
• Promote additional products and services to enhance the travel experience.
• Respond promptly to client inquiries and offer expert travel advice.

Requirements

• Proven experience as a travel consultant or in a similar role.
• In-depth knowledge of domestic and international travel destinations.
• Excellent communication and interpersonal skills for client interactions.
• Strong organizational skills and attention to detail in itinerary planning.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficiency with reservation systems and travel booking software.
• Flexibility to work extended hours, including weekends and holidays.