Health Information Management Officer-Health Information Management
Sheikh Shakhbout Medical City - SSMC
United Arab Emirates
2nd July 2025
2507-1941-137
Job Description
JOB DESCRIPTION
Responsible for ensuring the smooth and effective functioning of the health information systems pertaining to medical records including efficient and comprehensive patient care data compilation, generation of all required reports and compliance towards various quality and documentation standards, facility policies and regulatory requirements.
RESPONSIBILITIES
Generates various reports from the health information systems pertaining to security, statistical data, research and quality monitoring and compiling end-user reports based on the information required from the reporting tool.
Designs and incorporate new workflows into the health information systems for report generation in the future
Supports other departments/sections and physicians in research analysis and other projects
Generates various reports from the health information systems pertaining to security, statistical data, research and quality monitoring and compiling end-user reports based on the information required from the reporting tool.
Designs and incorporate new workflows into the health information systems for report generation in the future
Ensures to collect all relevant data for monthly reporting and reporting any lag in data collection to Senior Officer/Manager/ Director
Supports other departments/sections and physicians in research analysis and other projects
Assists in preparing the monthly KPI reports, Health Authority of Abu Dhabi covering statistics related to all services provided by the facility
Prepares and completes release of information application forms after identifying the party requesting patient information and obtaining written consent
Receives, submits and processing all medical report requests pertaining to medical fitness, disabilities percentages, sick leave approval, social affairs, etc.
Contacts patients or their relatives in order to provide, obtain and clarify information pertaining to requested medical reports
Supervises the daily operation of the file room including maintaining of filing system and
timely delivery of medical records
Maintains and locates medical records that have been identified as “missing” and deal with all problems related to this
Assists physicians in completing their documentation deficiencies.
Provides guidance, regarding problems related to the completion of incomplete charts, analyzing the routine discrepancies in the system which result in the incompletion of charts and suggesting ways to solve those discrepancies
Provides assistance to employees, in any of their day to day activities/ queries
Works with the senior management while revising the policies, procedures and guidelines pertaining to the department’s activities
Updates the management on intradepartmental issues, problems, goals etc.
Demonstrates customer focus when interacting with internal or external customers
Maintaining positive working relationships within the department/section and between various facility departments/sections
Provides technical expertise in identifying potential issues pertaining to medical records
Accountabilities
Ensures report accuracy from a systems perspective
Ensures to collect all relevant data for monthly reporting and reporting any lag in data collection to Senior Officer/Manager
Conducts on a daily basis medical records chart analysis and completion
Ensures the day to day functions of the filing section and workflow take place effectively
QUALIFICATIONS
Experience :-
Required:
2-4 years of experience in Health Information Management
Desired:
Experience in a large healthcare facility
Educational Qualification: Required:
Bachelor’s Degree in Health Information Management or Diploma with 3 years additional experience
Desired:
Master’s Degree in Health Information Management
ABOUT US
At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region.
ABOUT THE TEAM
About Sheikh Shakhbout Medical City (SSMC)
SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.
Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient-centric medical services in the region.
As the region’s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26-bed neonatal intensive care unit, and the UAE’s largest pathology lab.
Sheikh Shakhbout Medical City (SSMC), one of the UAE’s largest hospitals for serious and complex care, was established as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the emirate. Offering care across 46 specialties and seven departments, SSMC is recognised as a regional centre of excellence for tertiary medical care, providing holistic care through transformational patient-centric journeys. This is supported by integrating best practices in personalised health care, state-of-the-art technology, as well as education and research facilities. SSMC combines the best of local excellence and international expertise creating a hybrid of the world’s greatest healthcare talent.With 672 patient beds, 18 operating theatres, SSMC serves the UAE as both a Stroke and Burn Centre of Excellence and the leading Trauma centre, in Abu Dhabi. Guided by our primary value of putting patients first through advanced, personalised care, SSMC remains committed to the evolving healthcare needs of the community today, tomorrow and the future.
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