Job Description

Description

  • Serve as the primary point of contact for customer inquiries and concerns.
  • Provide exceptional customer service by addressing issues and providing solutions promptly.
  • Manage scheduling and appointment booking for clients.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve overall customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 1–3 years of experience in a customer service role.
  • Skills and Competencies: Proficiency in English language; strong customer service skills; effective scheduling abilities.
  • Qualities and Traits: Excellent communication skills; problem-solving aptitude; empathetic and patient demeanor.
  • Working Conditions: Typical office environment; may require standing for extended periods.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Taguig National Capital Region
Company Website: Job Function: Customer Service
Company Industry/
Sector:
Other

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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