Compliance Systems Support Officer

About BDO
 
BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary: 

1. Systems Administration and Support
   • Oversee day-to-day system operations to ensure availability, stability, security, and controlled user access in accordance with internal IT and information security policies.
   • Perform system maintenance and upgrades while ensuring adherence to change management and control procedures.
2. Issue Investigation and Resolution
   • Lead root cause analysis of system issues, including incidents with potential operational, compliance, or regulatory impact.
   • Ensure timely resolution, proper escalation, and complete documentation in line with incident management and audit requirements.
3. Project Management for Systems Initiatives
   • Manage system deployments, enhancements, and upgrades in compliance with project governance, SDLC, and change management frameworks.
   • Ensure risks, controls, and regulatory considerations are appropriately integrated into project delivery.
4. Requirements Management
   • Capture and document business, functional, and regulatory requirements, ensuring alignment with compliance standards and control expectations.
   • Maintain traceability of requirements to system design, testing, and implementation to support audit validation.
5. Data Requirements Support
   • Provide data support for operational, analytical, and regulatory reporting requirements, including AML and risk monitoring needs.
   • Ensure data accuracy, completeness, and integrity in accordance with data governance and data privacy standards.
6. Regulatory Compliance Oversight
   • Ensure systems are compliant with applicable regulatory requirements (e.g., BSP, AMLC), internal policies, and control frameworks.
   • Support regulatory examinations, audits, and reviews, and ensure timely remediation of identified findings.
7. Cross-Functional Collaboration
   • Coordinate with business, compliance, risk, audit, and IT units to ensure systems support regulatory and operational requirements.
   • Facilitate alignment of system capabilities with enterprise-wide compliance and risk management initiatives.
8. Policies, Standards, and Procedures
   • Develop and enforce policies, standards, and procedures aligned with IT governance, risk management, and compliance frameworks.
   • Ensure consistent implementation of controls across system support and administration activities.
9. System Performance Monitoring and Improvement
   • Monitor system performance, availability, and control effectiveness using defined metrics and thresholds.
   • Implement improvements to address control gaps, operational risks, and audit findings.
10. Technology and Regulatory Awareness
    • Stay updated on regulatory issuances, technology risks, and industry best practices relevant to system management and AML/compliance functions.
      Drive adoption of solutions that enhance system controls, compliance capability, and overall risk management effectiveness.

Qualifications:

• Graduate of Business Management or any related IT course
• Minimum of five (5) years banking experience, preferably on Regulatory Compliance, Anti -Money Laundering, and/or Sustainability related.
• Fast learner, good interpersonal skills, hardworking; Experienced in IT related work, Internal Audit or case investigation; IT project management; Knowledgeable and Familiarity in BSP related requirements, banking laws and AML law; Proficient on IT and Business Processes and life cycle

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