Operations Manager

ABOUT US

We are a small, fast-moving group working across performance marketing, creative production and e-commerce. We manage many priorities at once and need someone who can bring structure, keep people aligned and make sure every detail gets done.

THE ROLE

We are hiring an Operations Manager / Executive Assistant to support the founder and keep day-to-day work moving across the business.

This is not a passive assistant role. You will organise competing priorities, build simple systems, drive follow-through and make sure tasks do not get lost. You should be comfortable stepping into messy situations, creating clarity and following work through to completion.

RESPONSIBILITIES

- Manage the founder's calendar, priorities, meetings and follow-ups
- Turn decisions and conversations into clear actions, owners and deadlines
- Track projects and make sure commitments are completed on time
- Coordinate across team members, contractors, clients and external partners
- Build and maintain simple systems, checklists and operating processes
- Prepare agendas, notes, updates and documents
- Keep information organised and easy to find
- Anticipate problems, flag risks early and chase missing details
- Handle confidential business and personal information with care
- Support day-to-day operations and take ownership of ad hoc tasks

REQUIREMENTS

- Proven experience in operations, executive assistance, project coordination or a similar role
- Ideally experience in an agency, digital service company or another fast-moving environment
- Based in the UAE
- Strong written and spoken English
- Highly organised, detail-focused and reliable
- Strong follow-through and comfortable holding people accountable
- Able to manage several priorities without losing track of details
- Comfortable creating order where processes are unclear or still developing
- Direct communicator who gives clear updates and raises problems early
- Confident using modern project-management, communication and documentation tools

WHAT SUCCESS LOOKS LIKE

- The founder has a clear view of priorities, decisions and next steps
- Every important task has an owner and deadline
- Follow-ups happen without repeated reminders
- Projects move forward and details do not fall through the cracks
- The team has simple systems that make work easier to manage
- Problems are identified early and brought with a proposed solution

HOW TO APPLY

Please apply with:

1. Your CV
2. A short explanation of your experience supporting a founder or managing operations
3. An example of a messy process or project you organised and improved
4. The tools you use to manage tasks, projects and communication
5. Your current UAE location and availability to start

Applications without relevant operations or executive-support experience will not be considered.