Sales Operations Specialist - Sales Compensation

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Travel Percentage

1 - 5%

About FIS

FIS is a global leader in financial technology, advancing the way the world pays, banks, and invests. We are committed to building inclusive, diverse teams that drive innovation and success for our colleagues, clients, and communities.

Summary

We are seeking a detail-oriented and analytical Sales Operations Analyst to support the Sales Compensation function within our global Sales Operations team. This role is responsible for administering sales incentive plans, ensuring accurate and timely compensation processing, and providing reporting and insights to support sales performance and compliance.

Key Responsibilities

Sales Compensation Administration

• Support the end-to-end administration of sales incentive plans, including monthly and quarterly commission calculations
• Ensure timely and accurate processing of compensation data in alignment with plan rules and policies
• Maintain and update compensation systems and tools with relevant sales and performance data
  
  

Data Management & Reporting

• Validate and reconcile sales performance data from CRM and other systems to ensure compensation accuracy
• Generate regular and ad-hoc reports on compensation metrics, attainment, and payout summaries
• Partner with Finance and HR to ensure alignment on payroll timelines and audit requirements
  
  

Plan Governance & Compliance

• Assist in the implementation and communication of compensation plans and policies
• Ensure compliance with internal controls, audit standards, and data privacy regulations
• Support documentation of compensation processes and maintain audit-ready records
  
  

Stakeholder Support

• Serve as a point of contact for sales teams regarding compensation inquiries and issue resolution
• Collaborate with Sales Operations, Finance, and HR to resolve discrepancies and improve processes
• Provide training and guidance to sales teams on compensation tools and plan understanding
  
  

Tools & Technologies

• Compensation Tools~ Xactly, Varicent, or similar
• CRM~ MS Dynamics, Salesforce
• Analytics~ Excel (Advanced), Power BI
• Productivity~ PowerPoint, Outlook, SharePoint
  
  

Qualifications

Required

• Bachelor’s degree in Finance, Business, Economics, or related field
• 3–6 years of experience in sales compensation, sales operations, or financial analysis
• Strong analytical skills and attention to detail
• Proficiency in Excel and experience working with large datasets
• Ability to manage multiple priorities and meet tight deadlines
• Excellent communication and stakeholder management skills
  
  

Preferred

• Experience with sales compensation platforms (e.g., Xactly, Varicent)
• Familiarity with CRM systems and sales performance metrics
• Understanding of incentive plan design and governance
  
  

Career Growth

This role offers growth opportunities into roles such as Senior Compensation Analyst or Sales Operations Manager.

Work Environment

Flexible work arrangements with a hybrid model (office + remote) to support work-life balance and productivity.

What We Offer

• Opportunities to innovate in fintech
• Inclusive and collaborative team culture
• Professional and personal development resources
• Competitive compensation and benefits
  
  

A chance to make a real impact in a global organization

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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