Ice Cream Core HR Hire-to-retire Global Process Owner

Looking for Your Dream Job? Join Our Ice Cream Team!

Requisition id: R-43480

Role Title: Ice Cream Core HR (hire-to-retire) Global Process Owner

Scope: Global

Reports to: Head of HR Operations and Services

Location: HQ office The Magnum Ice Cream Company in Amsterdam, The Netherlands or Pune, India

Terms & Conditions: Full time

If you are in the Unilever Ice Cream business or are considering working for the Unilever ice Cream business, you will work for the global, leading Ice Cream player with €8bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of the top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025. Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure.

We are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company.

We hope that you will want to build the new chapter of our Ice Cream history together with us.

ABOUT ICE CREAM: Life Tastes Better With Ice Cream

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

Job Purpose

We’re entering a thrilling new chapter at the Magnum Ice Cream Company. As of November, we’ll become a standalone legal entity, and by the following year, we’ll fully separate our HR systems. This transformation offers a unique opportunity to shape the future of our HR core processes from the ground up.

The Global Process Owner (GPO) for Core HR will be accountable for the global design, standardization, governance, and continuous improvement of end-to-end Hire-to-Retire (H2R) processes, with a primary focus on the Joiner-Mover-Leaver (JML) lifecycle. This role ensures processes are efficient, compliant, user-friendly, and aligned with business needs, while enabling seamless delivery through regional and local HR teams, shared services, and technology platforms.

Key Responsibilities

• Process Design & Governance
• Define and own the global H2R/JML process vision, objectives, and performance measures.
• Establish process governance frameworks, ensuring standardization while allowing for necessary local regulatory adaptations.
• Serve as the ultimate decision-maker for global process design and changes.
• Focal point for all downstream and upstream processes
• Process Optimization
• Map, document, and continuously improve end-to-end Hire-to-Retire processes, from recruitment onboarding to employee separation.
• Embed best practices, automation opportunities, and employee experience enhancements into process design.
• Partner with HRIS/IT teams to ensure systems (e.g., Workday, SAP SuccessFactors, ServiceNow) support and enable optimal process flows.
• Stakeholder Engagement
• Act as the primary point of contact for business leaders, HRBPs, shared services, and technology partners regarding H2R/JML processes.
• Collaborate with compliance, legal, payroll, and other functional leaders to ensure process alignment across the employee lifecycle.
• Drive change management and stakeholder buy-in for process improvements and system implementations.
  
  

• Compliance & Risk Management
• Ensure global processes meet all data privacy, labor law, and audit requirements.
• Monitor process performance, compliance risks, and quality metrics, implementing corrective actions as needed.
  

Experiences & Qualifications

WHAT YOU NEED TO SUCCEED:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 8+ years of HR operations, process management, or shared services experience, including global scope.
• Proven track record in process ownership, standardization, and optimization in a multinational environment.
• Strong knowledge of core HR processes, H2R lifecycle, and global employment regulations.
• Experience with HR technology platforms (e.g., Workday, SAP SuccessFactors, ServiceNow).
• Excellent analytical, problem-solving, and stakeholder management skills.
• Strong change management and communication skills, with the ability to influence senior stakeholders.
  
  

What Sets You Apart

• A strong HR process background.
• Ability to thrive in a dynamic, fast-paced environment and deliver results under pressure.
• Excellent communication skills, with the ability to clearly articulate complex requirements and solutions.
• Passion for innovation and continuous process improvement
  
  

Must have competencies

• Strategic thinking with an execution mindset.
• Global mindset and cultural sensitivity.
• Data-driven decision-making.
• Collaborative leadership and influencing skills.
• Continuous improvement orientation.
  
  

REPORTING STRUCTURE

The role will report to the Head of HR Operations and Services

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications to Unilevers career portal.

We take pleasure seriously. Join the Ice Cream team now!

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding

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