Dental Receptionist/Dental Nurse (225-629)

Join our team as a Dental Receptionist/Dental Nurse, where you'll play a pivotal role in ensuring our dental practice runs smoothly. This dual role requires a compassionate individual with excellent organizational skills, who can effectively manage front-office responsibilities while also assisting in clinical tasks. As the first point of contact for our patients, you will create a welcoming environment, schedule appointments, manage communications, and handle patient records. Additionally, your clinical duties will include preparing patients for treatment, assisting the dentist during procedures, and maintaining sterility standards. With opportunities for growth and a supportive work environment, this position is ideal for someone who values patient care and thrives in a dynamic setting.

Responsibilities

• Greet patients warmly and assist them with their registration process.
• Answer phones, schedule appointments, and manage the dental office calendar efficiently.
• Handle patient inquiries and concerns with professionalism and empathy.
• Manage patient records, ensuring privacy and accuracy in documentation.
• Assist with insurance claims and billing, providing patients with financial information.
• Prepare examination and treatment rooms for patient procedures.
• Assist the dentist during procedures, maintaining a steady hand and a calm demeanor.
• Sterilize and maintain dental instruments in compliance with health protocols.
• Educate patients on oral hygiene techniques following their procedures.
• Order and restock dental supplies, ensuring the clinic is well-equipped.
• Collaborate with the dental team to ensure seamless practice operations.
• Participate in continuing education opportunities to stay current with best practices.

Requirements

• Previous experience as a dental receptionist or dental nurse is preferred.
• Excellent communication and interpersonal skills to interact with patients.
• Strong organizational abilities to manage multiple tasks efficiently.
• Knowledge of dental terminology and procedures is highly beneficial.
• Ability to work collaboratively with the dental team and other staff members.
• Proficient use of dental office software and standard office equipment.
• A compassionate attitude toward patient care and comfort.
• High school diploma or equivalent qualification is required.
• Certification as a Dental Nurse or Receptionist is an advantage.
• Commitment to maintaining patient confidentiality and data protection.
• Basic understanding of health and safety regulations in a dental setting.