DandT Sr Program Manager

Job description:

Purpose of the Job

The Program Manager is responsible for managing and overseeing complex IT projects from inception to completion, ensuring they are delivered on time, within budget, and to the specified quality standards. This role involves leading the execution of large-scale data migration initiatives along with strategic planning, resource allocation, risk management. The Program Manager maintains strong communication with stakeholders, manages project budgets, and ensures compliance with relevant regulations and quality standards. They monitor project performance, implement continuous improvement practices, and document all project activities. Ultimately, the Program Manager ensures the successful delivery of IT projects, driving technological advancements and supporting the organization’s strategic objectives. The ideal candidate will have a deep understanding of cloud data architecture, legacy system decommissioning, data governance, and stakeholder alignment across enterprise systems.

The overall purpose of this role is to:

• Drive end-to-end delivery of data migration projects using Agile/Hybrid methodologies.
• Offer strategic direction to ensure projects align with the overarching goals and objectives of the organizations IT or Technology strategy.
• Manage migration of on-premise and legacy data platforms (e.g., SQL Server, Oracle, Teradata, SSIS-based ETL pipelines) to cloud based data warehouse and data lake solutions.
• Ensure alignment with enterprise data architecture and engineering standards.
• Oversee the technical and operational aspects of project delivery, ensuring adherence to best practices and standards.
• Manage project budgets effectively, ensuring resources are allocated optimally to achieve project objectives.
• Lead and motivate project teams, providing guidance and support to project managers and analysts across various projects.
• Interface with business units, data stewards, engineering teams, and platform architects to ensure delivery milestones are met.
• Develop and enhance internal capabilities necessary for the successful delivery of projects, fostering a culture of continuous improvement and skill development.
• Coordinate rollout of foundational capabilities like MDM, Data Quality, RLS/RBAC, Logging/Monitoring, etc.
• Develop risk management strategies, monitor project risks, and provide timely resolution of issues to minimize project disruptions.
• Ensure transparency and visibility of project performance through regular and comprehensive reporting to stakeholders and executives.
• Govern the portfolio of initiatives, overseeing planning, budgeting, monitoring, and reporting, and ensuring compliance with organizational standards and policies.
• Maintain strong communication channels with stakeholders, providing updates on project progress, performance, and any significant issues or exceptions to senior management.

Customer:

• Ensure adequate involvement of project stakeholders throughout the project lifecycle, especially in complex multifunctional projects with multiple workstreams.
• Conduct post-project reviews and ensure realization of project benefits.
• Develop a communication strategy to keep stakeholders informed about project plans, risks, issues, and overall project status, considering the high level of business process and technical complexity.
• Implement quality assurance processes and metrics to monitor and ensure adherence to quality standards throughout project execution, managing significant risk and interdependencies effectively.

People:

• Foster a culture of drive and achievement, setting clear targets and promoting ownership of project outcomes.
• Cultivate an inclusive environment within the Technology delivery team, encouraging open dialogue, a growth mindset, celebrating excellence, and ensuring commitment to successful delivery and quality.
• Lead with purpose and values, enhancing the employee experience within the team, especially in projects with medium internal and external teams (50+ resources).
• Promote continuous improvement and advocate for modern project delivery practices, supported by effective governance, particularly in projects requiring exceptional focus and proven delivery in business or technical specialties like Finance, Operations, Cyber, etc.

Operations:

• Instill a project management culture within the Digital and Technology team, adopting methodologies and tools to support successful project delivery, especially in managing multiple large projects (two-three projects) or multiple smaller projects simultaneously.
• Continuously identify opportunities for process improvement and efficiency gains within project management practices, particularly in projects with medium degrees of business and technical change.
• Provide clarity to portfolio stakeholders on Technology strategic deliverables and the path to achieving Technology strategy goals.
• Take a pragmatic approach to decision-making, balancing risks, costs, and rewards in project planning and issue resolution.

  Financial Results:

  • Develop, own, and implement cost-effective strategies to manage project budgets in accordance with Aramexs Delegation of Authority (DOA) and governance policies, ensuring optimal resource allocation and financial stewardship.
  • Provide accurate and timely financial reporting on project expenditures, budget variances, and financial performance against strategic objectives, considering the multi-million-dollar budgets and benefits of the projects.

• A university degree in Management Information Systems, computer Science or related field is essential.
• Minimum 12-15 years background in IT with proven experience with at least 3–5 years in cloud data migration programs. IT resource management, project management, and performance management, particularly in managing complex multifunctional projects.
• Understanding of modern cloud data platforms.
• Hands-on familiarity with data migration strategies (full, incremental, hybrid, CDC).
• Awareness of MDM, DQ, lineage, metadata management tools (Informatica, Collibra, Talend, Ataccama, etc.).
• Strong understanding of IT Governance, processes, and methodologies – waterfall and agile methodologies and qualifications, especially in environments with high levels of business process and technical complexity.
• Exposure to data quality frameworks and AI/ML-driven transformation programs.
• Excellent leadership, communication, and analytical skills.
• Excellent Knowledge of performance evaluation techniques and key metrics.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in project management tools and software.
• Experience with IT performance management frameworks (e.g., ITIL, COBIT).
• Certification in project management (e.g., PMP).
• Strong persuasion and negotiation skills, including conflict resolution skills.

• Building Outstanding Teams
• Setting a clear direction
• Simplification
• Collaborate & break silos
• Execution & Accountability
• Growth mindset
• Innovation
• Inclusion
• External focus