Cluster Manager - Payments - Technology Senior Cluster Manager - Payments - Technology

Location Name: Pune Corporate Office - Mantri

Job Purpose

“This position is open with Bajaj Finance ltd.”

BFL is building a Super App encompassing all its Products and Services. The Objective of the team is to deliver a nimble and cutting-edge experience for BFL Wallet and Bill Payment product.

The individual/team would closely coordinate and work with multiple project stake holders- Product, NPCI, Service teams, and Operations functions.

Duties And Responsibilities

•  PRINCIPAL ACCOUNTABILITIES
  
  
  

(Accountabilities associated with the job)

•  Identification and on-boarding new partners
  
  
  

 Conduct research on suitable partners for carrying out new technologies and engage with them to understand their functioning, capabilities, offerings

 Identify whether RFP is required or not, if required, then create and roll out the RFPs, and conduct detailed conversations with partners & vendors for requirements understanding

 Shortlist partners that meets BFL requirements based on evaluation criteria and conduct negotiations for commercials and staffing requirements

 Once agreement is done & partner is on-boarded, handhold the operations team to take the development of technologies forward

•  Scouting for new technologies
  
  
  

 Keep self abreast with business developments and seek for understanding of business requirements in terms of new technologies/ platforms

 Conduct regular research on business challenges faced, scout for new technologies & developments in the market to resolve them and evaluate the applicability in BFL’s context

•  Research & setting up high volume and scalable architecture
  
  
  

 Engage with relevant stakholders to seek support in planning & development of a high volume and scalable architecture for a payment product.

 Create a high-level execution plan for development of a scalable architecture.

 Oversee the implementation of execution plan within defined timelines and monitor overall activities of setting up the system architecture

•  Operational review
  
  
  

 Allocate the assignments to team depending upon skills and capabilities; Conduct reviews on weekly basis to review performance, identify challenges faced and provide resolution support

 Conduct reviews with the supervisor on monthly basis to present the progress of developments undertaken and provide overview of overall operations within team.

•  Team development
  
  
  

 Participate in recruitment process to identify the right talent for various positions within the team

 Establish individual goals for team members on quarterly/ annual basis and regularly review individual performance of the team

 Offer development opportunities in terms of trainings, challenging assignments to the team members to enhance functional and technical knowledge

•  MAJOR CHALLENGES
  
  
  

(Challenges faced on an on-going basis in carrying out the job)

 Owing to the nature of business, getting professionally trained/ experienced talent with IT skills is critical to drive success of projects driven

•   DECISIONS
  
  
  

(Key decisions taken by job holder at his/her end)

Following Decisions Are Taken By The Role

 Decisions regarding RFP requirements

 Shortlisting of vendor partners

 Decision of new technologies/ platforms

 Allocation of responsibilities within the team

Evaluation and selection of partners based on partner capabilities is discussed with senior management

•   INTERACTIONS
  
  
  

(Key working relationships a job holder

Required Qualifications And Experience

•  SKILLS AND KNOWLEDGE
  
  
  

(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)

Educational Qualifications

•  Qualifications
  
  
  

 Graduation & MBA

•  Work Experience
  
  
  

 Minimum 10 years of experience in Online Payments domain is must.

 Should have technological depth and fitment to culture

 Experience in managing vendors, sales/ operations processes that vendors follow

 Knowledge of latest technologies

 Sound understanding of business processes

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