Associate Specialist Implementation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Associate Specialist, Implementation

Overview

• In a customer-facing environment, take ownership of a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
• Are you motivated to be a part of driving a world beyond cash?
• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
• Are you able to cope with a fast changing and ambiguous environment?
  
  
  

• Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and according implementation impacts on customers’ and Mastercard’s core and non-core processing systems and platforms.
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
• Handle multiple customer processing implementation projects in parallel
  
  
  

• 1 to 2 years of experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management.
• Basic knowledge of payment transaction processing and industry business knowledge
• Ability to interact well with the customer
• Excellent verbal and written communication skills
• Desire to learn independently
• Ability to work in a matrixed organizations and cross functional teams
• Ability to manage change in a technical work environment
• Open to work for Night Shift – CST Timings (Non Negotiable)
  
  
  

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.