Job Description

Monitor the daily work in the Broker/Dealer team to ensure that industry standard service levels are met. Liaison with Security Software and Consultants (SS&C) Liaisons, Call Center and NSCC TEAMS. Interact with other teams within the Transfer Agent to assist in the implementation of new processes and continuing improvements to meet company goals. Perform daily, weekly and monthly reporting that rolls up to senior management as well Board reporting.

Serve as primary contact with Broker/Dealer back offices via incoming calls and emails. Utilize administrative and management functions in AWD and other reporting to manipulate activities, queues, and tasks for the timely completion of work. Quality controls outgoing correspondence. Monitor the liaison inbox as well as DS Management distribution list for Large Trades. Assist with the review and tracking of Broker dealer loss items. Assist Collective Investment Trust (CIT) team with New Account set up, dealer set up and any NSCC rejects received for the CIT funds.

Assist with the administration of the Financial Intermediary Oversight (FIO) Program. Tasks include; initial firm review, peer review, group review, monthly reporting for quarterly board reports, solicitation of Audited Control Documents from Firms in the program, follow up with firms on FIO topics that are not addressed or deemed satisfactory. Follow up performed via email and conference calls.

Act as a liaison with various departments at SS&C. Offer support on operational topics to Strategic Relations, Sales, vendors, operational risk and other Departments within Columbia Threadneedle Investments.

Monitor complex or sensitive requests and issues to ensure accurate and timely completion/resolution. This includes but not limited to Financial Firm Audits, Dealer fund fact sheets, annual due diligence forms as well as new dealer selling agreements.

Assist with problems, decisions, and additional responsibilities in the Team Managers absence. Assist Operational Risk team with QC and review of quarterly AWD work volumes.

Inform Management of volumes, trends, and training needs noted in the completion of the teams daily work via AWD BI reporting.

Required Qualification -

Strong written and verbal communication skills.

Solid understanding of investment operations.

Ability to recognize financial impacts and respond or escalate, as appropriate.

Ability to take initiative and remain team player, act proactively, and think creatively.

Ability to work independently following established procedures.

Knowledge for Microsoft office and related applications.

Preferred Requirements -

Understanding and working knowledge of TA 2000 Systems.

Broker/Dealer/ Transfer agency related professional experience to be added advantage

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Timings

(4:45p-1:15a)

India Business Unit

AWMPO AWMP&S Presidents Office

Job Family Group

Mutual Fund Operations


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Noida ,Uttar Pradesh
Company Website: http://www.ameriprise.com/?cid=LinkedInHome Job Function: Sales
Company Industry/
Sector:
Financial Services

What We Offer


About the Company

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