The role will be responsible for managing the HRP teams for different Amazon Business Orgs.
HRP Manager is expected to drive synergies through coordinating with business and respective line HR leaders
HRP Manager will manage their team in partnering with Business Managers on daily manager consultation work. HRP Manager will review the manager queries for their team and ensure high quality manager consultation, work towards improving team metric and Customer Experience.
HRP Manager will drive efficiencies and drive continuous improvements in various processes like Query resolution , Employee investigations and engagement with line managers.
HRP Manager will deep dive into different categories of queries to look at opportunities for standardization and optimization and to drive process improvements at scale through HR Partners
HRP manager will work with the HRP team, and
Demonstrate understanding of performance and leadership bar and effectively applies to hiring decisions and direct reports
Provide regular coaching and feedback to direct reports to help grow individual functional skills and leadership capability, with support from senior managers
Set goals for individuals to achieve department or function level goals
In addition, the role holder will also support teams in the capacity of an HR Partner by directly managing and front ending certain cases.
Key job responsibilities
Design, deliver and constantly improve the Business Manager Experience. Identify and partner on country-wide/regional/global initiatives.
Partner with COE teams to ensure that people processes are continuously reviewed and streamlined
Act as the local expert on requests that are site specific like policies and labor law changes
Manage and support team members during Business Manager Consultation
Consult managers on people matters that require knowledge of policies, procedures and local legislation, across multiple countries
Drive Change Management for PXT and Business Managers on key initiatives and implement change plans.
Support the Talent Management process, developing toolkits and communications that help managers to be self-sufficient
Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
Basic Qualifications
8 to 10 years experience in HR
Ability to influence and partner with different levels of the organization to achieve results
Business and HR acumen, including problem solving skills, critical thinking, and self-initiative
Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness
Written, verbal communication, interpersonal skills; high quality document and report preparation
Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network
Experience working in an entrepreneurial environment requiring multi-tasking abilities . Proven skill in the operation and utilization software such as Microsoft office
Preferred Qualifications
Degree in Human Resources with about 8-10 years’ work experience. Prior people management experience. Ability to analyze organization and individual needs and create the most cost-effective package to meet them
Experience in dealing with contingent workforce will be an advantage
Proven understanding of the role and functions of a human resource office within an operations structure
Proven ability to use initiative in carrying out tasks
Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions
Exposure to multi-state employment law
Presentation skills and knowledge of employment laws
Ability to influence and drive initiatives with Global HR partners Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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