Retail Operations Associate (225-902)

As a Retail Operations Associate, you'll play a crucial role in supporting the day-to-day operations of our retail environment. This position involves a variety of tasks that ensure our store runs smoothly and effectively, contributing to the overall success of our business. The ideal candidate will possess strong organizational skills, a keen eye for detail, and a customer-focused mindset. You'll interact directly with customers, providing excellent service while assisting with inventory management, merchandising, and ensuring that the retail space is visually appealing and efficiently organized. Enthusiasm and the ability to work both independently and as part of a dynamic team are essential in this fast-paced role. We are looking for someone who is passionate about retail and eager to make a positive impact in a vibrant working environment.

Responsibilities

• Maintain an organized and clean sales floor to enhance customer experience.
• Assist with inventory management, including stocking shelves and performing inventory counts.
• Provide exceptional customer service by greeting and assisting customers promptly.
• Operate cash registers and handle customer transactions accurately and efficiently.
• Help in merchandising tasks by setting up attractive product displays and promotions.
• Coordinate with the management team to fulfill daily tasks and operational goals.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Assist in training new employees on store policies and best practices.
• Ensure compliance with safety and security policies and procedures.
• Process customer returns and exchanges in a courteous and helpful manner.
• Handle customer complaints or direct them to the appropriate manager for resolution.
• Participate in store meetings and contribute to team discussions and updates.

Requirements

• High school diploma or equivalent; a degree in business is a plus.
• Previous retail or customer service experience is highly preferred.
• Strong communication skills, both verbal and written, are essential.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Proficiency in using point of sale (POS) systems and general computer skills.
• Excellent organizational skills and attention to detail in all tasks.
• Ability to work effectively as part of a team in a fast-paced environment.