Inside Sales Associate (225-805)

As an Inside Sales Associate, you will play a crucial role in driving revenue by actively engaging with potential clients and nurturing leads through the sales funnel. You will be an integral part of the sales team, responsible for managing inbound and outbound communications, understanding customer needs, and providing solutions that align with the company's offerings. This position requires a self-motivated individual with excellent communication skills and a knack for building relationships over the phone or via digital platforms. You will be responsible for maintaining a detailed customer database, generating reports, and working collaboratively with other sales team members to achieve quarterly and annual sales targets. Your role will be pivotal in enhancing the company's growth by expanding the customer base and maintaining existing client relationships through exceptional service and strategic selling techniques.

Responsibilities

• Conduct outbound sales calls to prospective and existing customers to achieve sales targets.
• Respond promptly to inbound inquiries and provide detailed information about products and services.
• Develop and maintain a thorough understanding of company products and services.
• Qualify leads and schedule appointments or product demonstrations for the appropriate sales personnel.
• Maintain accurate and up-to-date records of all sales activities using CRM software.
• Prepare and present detailed sales proposals and contracts to prospective clients.
• Collaborate with the marketing team to follow up on leads generated through campaigns and events.
• Build and maintain strong relationships with new and existing clients to foster customer loyalty.
• Identify opportunities to up-sell or cross-sell additional products and services to current clients.
• Provide feedback to management regarding customer needs or complaints.
• Participate in regular team meetings to discuss sales strategies and individual performance goals.
• Stay informed about industry trends and competitive offerings to improve sales tactics.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• A minimum of 2 years of experience in sales or customer service roles.
• Excellent verbal and written communication skills mandatory.
• Proficient in the use of CRM software and other sales tools.
• Strong ability to multitask, prioritize, and manage time effectively.
• Empathy and patience when communicating with customers and resolving issues.
• Demonstrated ability to meet and exceed sales targets consistently.