App Dev & Support Engineer (225-818)

As an App Dev & Support Engineer, you will engage in both the development and ongoing support of essential applications used within our organization. This position requires a blend of strong analytical skills, programming capabilities, and excellent problem-solving abilities. As a team member, you will work alongside a dynamic team of developers and system architects to ensure that applications run smoothly and meet the evolving needs of our business. The role involves not only coding and building applications but also maintaining, monitoring, and supporting them post-deployment. Your efforts will directly impact the efficiency and performance of business operations, making your contributions critical to the team’s success.

Responsibilities

• Develop and maintain custom applications to support business processes and tasks.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Conduct thorough testing of applications to ensure error-free operation.
• Troubleshoot and debug applications to optimize performance and user experience.
• Provide timely technical support and guidance to users and stakeholders.
• Document technical specifications and user manuals for developed applications.
• Remain updated with industry best practices and emerging technologies to implement improvements.
• Monitor application performance and automate routine tasks using scripts or tools.
• Create and maintain data integration processes between various applications and platforms.
• Manage application deployment, configuration, and infrastructure updates efficiently.
• Ensure applications comply with security standards and privacy regulations consistently.
• Work with the customer service team to enhance the end-user experience and resolve issues.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in application development using programming languages such as Java or C#.
• Strong understanding of software development lifecycle and methodologies like Agile or Scrum.
• Excellent problem-solving and analytical skills with attention to detail.
• Hands-on experience with SQL databases and data structure development.
• Ability to manage multiple tasks efficiently and work under tight deadlines.
• Effective communication skills to articulate complex technical information clearly.