Job Description

Description

Key job responsibilities

Job Responsibilities

1- Own business goals and intervene by identifying knowledge gaps to be filled.

2- Proactively recommend ways and support the mapped GSF Sites towards meeting business goals.

3- Proactively track mapped sites performance and pre-announce training interventions.

4- Supervise structured learning metrices and also oversee their results for the assigned sites.

5- Managing live performance metrices end to end for the assigned sites.

6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.

7- Maintaining data and analysis through reports on excel (as per business requirement)

8- Ensure completion of new hire training program, coaching & other performance improvement programs on time.

9- Partners with operations leaders while conducting site audit to check the process compliance and fix the gaps on an immediate basis.

10- Identifying learning coaches & certifying them.

11- Lead the individual improvement projects to enhance the business performance.

12- Drive Quality & Learning metrics

13- Conducting chime sessions & Class room sessions to the stake holders

A day in the life

  • Track the day to day business metrics and plan to visit the mapped stations for metric improvement
  • Involve and engage well with mapped LA/LGs for daily L&D activities
  • Offer visibility on daily reportings and progress updates

Basic Qualifications

  • Able to work independently and autonomously
  • Interpersonal Skills and Composure (networking skills)
  • Well-honed communications skills, including presentation skills
  • Well-developed observational and analytical skills
  • Able to deliver feedback, coaching and deliver training
  • Effective time management and team work
  • Experience using all MS packages, such as Word, Excel, and Power Point
  • Problem Solving
  • Intermediate English
  • Needs to speak and write the local language “correctly” as a requirement.
  • Sense of confidentiality
  • Instructor experience (internal candidates)
  • Process knowledge (internal candidates)

Preferred Qualifications

  • Self-motivated
  • Manage multiple competing priorities
  • Demonstrates a methodical approach in tasks
  • A basic understanding of project management
  • Shows a drive for improvement of learning and design processes
  • Analytical skills
  • Trainer or Learning Assistant experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ASSPL - Maharashtra

Job ID: A3055526


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Mumbai
Company Website: https://www.aboutamazon.com/ Job Function: Supply Chain & Logistics
Company Industry/
Sector:
Software Development

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