Partner Manager

Location: Mumbai

DoubleTick.io is a leading WhatsApp CX suite that helps businesses transform their sales, marketing, and customer support operations using the power of WhatsApp Business API. We cater to businesses running ads or managing large customer databases, driving exceptional customer engagement and growth.

We are seeking a dynamic and results-oriented Partner Manager to build, nurture, and scale strategic partnerships. This role is critical in driving growth through alliances with resellers, agencies, and other key partners. As a Partner Manager, you will own the partner lifecycle, from onboarding and training to driving revenue through joint initiatives.

Partnership Development:

• Identify and recruit potential partners such as resellers, marketing agencies, and technology integrators.
• Evaluate partnership opportunities to align with DoubleTick.io’s business goals.

Relationship Management:

• Act as the primary point of contact for partners, maintaining strong, productive relationships.
• Address partner concerns, provide ongoing support, and ensure mutual success.

Enablement & Training:

• Develop and deliver training programs to empower partners with the knowledge and tools they need to succeed.
• Regularly update partners on product enhancements and new features.

Revenue Generation:

• Collaborate with partners to create joint go-to-market strategies.
• Drive revenue growth by supporting partners in achieving their sales targets.

Performance Monitoring:

• Track and report on partner performance metrics and provide actionable insights.
• Optimize partner strategies based on performance data.

Collaboration with Internal Teams:

• Work closely with sales, marketing, and product teams to ensure alignment on partner activities.
• Provide feedback from partners to improve DoubleTick.io’s product and service offerings.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in partnership management, business development, or related roles, preferably in SaaS or tech-driven environments.
• Proven ability to build and maintain strong relationships with partners and stakeholders.
• Strong understanding of the SaaS industry and experience working with WhatsApp Business API or similar platforms is a plus.
• Excellent communication, negotiation, and presentation skills.
• Ability to work in a fast-paced, dynamic environment with minimal supervision.

• Competitive salary and performance-based incentives
• Opportunity to work with a fast-growing SaaS company
• Collaborative and innovative work culture
• Professional growth and development opportunities