ISPL CIB Central CCCO OPC Operations Permanent Controls -AVP VP Mumbai

About BNP Paribas India Solutions

Job Description – ISPL CIB Central CCCO OPC -Team Lead

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Groups performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business / Function

The CIB CCCO Central Operational Permanent Control (hereafter “OPC”) team based in ISPL (India) is part of CIB CCCO (Chief Conduct and Control Officer). This new team is being set up and will be progressively in charge of managing the execution of controls mutualized across all CIB business lines and for whom CIB CCCO Central team (based in France) will act as Central OPC. The team will be composed by the end of 2025 of 14 members based in Mumbai, and reporting to BNP Paribas CIB CCCO Central team Management in France. The role of CIB CCCO Central Team is to establish and maintain a strong Conduct and Permanent Control framework on all non-financial risks (operational, conduct and regulatory) throughout 1LoD (1st Line of Defense) across CIB in strong partnership with the Metiers, functions and regions and with CIB LoD 2/3.

Within the BNP Paribas India Solutions Pvt Ltd (“ISPL”) Organization, the OPC (Operational Permanent Control) correspondents for the IT/Operations/Functions/Financial Shared Services perimeters is under the management of the Head of Conduct & Controls and works in close relationship with the relevant Operational Entity (OE) teams.

Job Title

ISPL CIB CCCO Central OPC

Date

01/08/2025

Department

ISPL OPC Conduct and Control

Location:

Mumbai

Business Line / Function

CIB CCCO

Reports To

(Direct)

The Head of ISPL GBO & Offshoring OPC (Mumbai)

Grade

(if applicable)

CIB CCCO ISPL OPC Central - Team Lead / Lead Manager (AVP / VP)

(Functional)

The CIB Chief Conduct and Control Office (Paris)

Number Of Direct Reports

8 – 9 team members

Directorship / Registration

NA

Position Purpose

The ISPL CIB CCCO Central OPC Team supports the Metiers/Functions on Controls to maintain a robust setup of controls that will allow the identification, assessment, reporting, monitoring and mitigation of operational risks. The team is based out of Mumbai & Chennai.

As the Manager of the Team, the ISPL CIB CCCO Central OPC Team Lead is responsible for the recruitment, onboarding and the development, Training of team members, the definition of objectives and the execution, monitoring of the overall performance of the team to deliver the required results.

In addition to the managerial functions, within its scope of activity, the ISPL CIB CCCO Central OPC Manager is responsible for providing appropriate support and guidelines to OPCs, monitoring and supervising their activities, meet TATs, Action plans and Restitution, governance etc.

This role is an opportunity to interact with various departments and countries across CIB (Global Banking, Global Markets, Client engagement financial security, Securities Services, WM) and the control results are reported to various stakeholders including the CIB Senior Management.

Responsibilities

Direct Responsibilities

• Develop and implement offshoring strategies and processes. Contribute to the overall Risk management framework. Able to oversee Compliance controls such as Sanctions related, Professional Ethics, personal account dealing, conflict of interest, AML related controls etc.
• Carry out annual independent checks / evaluation of controls (Defined in BNP Paribas Group Risk policies) around Third-Party Risk Management process. Identify and report gaps between results and expected outcome. Ensuring that all the Outsourcing Services globally for CIB with complying with Generic Controls Plans in line with BNP Paribas Group Policies.
• Governance – Prepare & organise meetings across Global TPRM community to provide updates on GCP controls adherence.
• Develop and deliver content to Senior Management, Risk SME’s, Audit and Regulatory Representatives summarizing the results controls execution activities. Oversee and challenge the TPRM BAU process including – plan, identify and assess, control, and mitigate, test and validate, monitor, and report. Reporting – Prepare required management / regulatory reporting.
• Ensure compliance with BNP PARIBAS internal policies and regulations,
• Perform appraisal, set objectives, monitor the performance and facilitate the development of team members, Monitor the staffing of resources and adjust size and expertise where necessary,
• Allocate the work within the team and ensure back-ups are appointed and trained on each control type. Evaluate control results and perform Quality checks.
• Support the team, reply to escalation, reallocate tasks based on priorities, ensure Modus Operandi is in place.
• Ensure the proper execution according to the control plans in a timely manner (ensure the quality of the outcome coming from the team, monitors the control results),
• Provides appropriate support to OPCs in their activities (control execution, identification and assessment of risk areas, definition and monitoring of action plans, etc.),
• Report controls results and related risks to the CIB CCCO Central team Management,
• Review periodically existing control framework and propose enhancements, including mechanisms for feedback loops,
• Ensure proper communications and escalation of key risk areas on a timely basis to the CIB CCCO Central Team,
• Manage onboarding of new activities in relation with the Project Manager in the CCCO Central Team.
  
  

Additional Responsibilities

For the time being, responsibilities of ISPL CIB CCCO Central OPC Team will focus on control execution on topics related to Compliance controls, Professional Ethics & also TPRM – Third Party Risk management. This will evolve over time to include additional OPC responsibilities (e.g. incidents management, Risk and Control Self-Assessment, follow-up of recommendations issued by LOD 2/3 etc.).

Technical & Behavioral Competencies

Must Have

• Proven track -record of leading and managing teams,
• Demonstrable knowledge of risk management in Financial Services,
• Proven experience of control execution and reporting.
• General Risk management and Controls management awareness.
• Internal Controls Testing/ Internal Audit.
• Understanding of Third-Party Risk Management including Inherent and Residual Risks.
• Familiarity with Outsourcing Governance and Ongoing Monitoring.
• Familiarity with the banking products and services including front to back process view especially Third-party risk management would be an added advantage.
• Familiarity with Computer applications such as Excel & PowerPoint
  
  

Additional Relevant Competencies

• RCSA
• Understanding of offshoring processes and strategies, SLA management.
• Experience in Operational Risk Management through previous roles/experience in 1/2/3 LOD (Lines of Defense) or experience in internal/external audit,
• Ability to work with cross functional and cross jurisdictional stakeholders.
• Work on presentations towards management and stakeholder meetings
  
  

Specific Qualifications (if Required)

Expertise/Knowledge on Third Party Risk management & Professional Ethics is preferable.

Risk framework & Controls Management,

Ability to develop, inspire, critical thinking, decision making are key to be successful in this role.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to share / pass on knowledge

Organizational skills

Decision Making

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability To Develop Others & Improve Their Skills

Ability to inspire others & generate peoples commitment

Ability to understand, explain and support change

Ability to manage / facilitate a meeting, seminar, committee, training…

Education Level

Master Degree or equivalent

Experience Level

At least 15 years

Other/Specific Qualifications (if Required)

CA, CFA or MBA, Graduate or Postgraduate with Banking or Risk management experience

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