Instructional Designer

About us

TEEG (The Entertainment & Education Group) is one of the world’s largest entertainment brands and includes our brands Timezone, Play ‘n’ Learn, Zone Bowling and Kingpin. Across 7 countries we have 350+ venues all dedicated to creating remarkable experiences for our guests! Our India Support Office is based in Mumbai and is a collaborative and hard-working hub.

 

Responsibilities

We are seeking a creative and detail-oriented Instructional Designer to design and develop high-impact learning experiences. You will work closely with subject matter experts and stakeholders to create engaging, accessible, and effective training materials that align with business goals. Your toolkit will include Articulate (Storyline/Rise), Microsoft suite and Canva to bring learning to life.

In addition, you will be responsible for:

Design and Develop Learning Content

• Create interactive e-learning modules using Articulate Storyline and Rise
• Develop facilitator guides, learner workbooks, assessments, and SOPs in Microsoft Word
• Design visually engaging learning assets (infographics, posters, digital resources) using Canva
  
  

Collaborate and Consult

• Partner with SMEs to translate technical or operational knowledge into clear, learner-friendly content
• Facilitate project scoping sessions to define learning needs and goals
  
  

Conduct content reviews and incorporate feedback

• Apply Learning Theory
• Use instructional design models (e.g., ADDIE, Bloom’s Taxonomy) to ensure content is goal-oriented and effective
• Adapt materials to suit various learning styles and formats (face-to-face, virtual, blended, self-paced)
  
  

Evaluate and Improve

• Conduct needs assessments and learning evaluations
• Analyse learner feedback and performance data to improve content
• Maintain version control and update learning materials as needed
  
  

Skills and Experience

Reporting into the Group Head of Learning and Development, this role is paramount to the People & Culture team and for ensuring our team members are spreading happiness and creating memorable guest experiences!

This role is also central to creating stimulating, and challenging training objectives to upskill whilst fostering a culture of learning for our REAL, OBSESSED and FUN team members.

The ideal candidate will possess:

• A minimum of 8+ years of experience within L&D, designing learning modules within an hospitality or entertainment industry (desired)
• Proven experience in instructional design or eLearning development
• Proficiency in Articulate Storyline and/or Rise
• Strong skills in Microsoft Word (templating, formatting, reviewing)
• Graphic design and layout experience using Canva (desired)
• Knowledge of adult learning principles, instructional design models, and assessment methods
• Ability to manage multiple projects, work to deadlines, and collaborate with cross-functional teams
• Strong written communication and attention to detail
• Ability to work autonomously and take initiative to implement new strategies
• Ability to interact and partner with internal and external stakeholders for corporate solutions and to ensure successful designs of blended training
  
  

 

What’s on offer?

• A reputable organisation that is on a growth trajectory and offers future job opportunities,
• Incredible discounts + perks across all brands,
• Being a part of a culture that will make you jump out of bed in the morning,
• Enjoy working for a company that truly embraces change & moves FAST!
  
  

 

If we sound like the perfect fit for you, apply now!

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