Front Desk Receptionist (225-629)

The Front Desk Receptionist serves as the first point of contact for clients, visitors, and employees in a dynamic and fast-paced environment. This role is essential for maintaining the hospitality and smooth operations of the organization. As a Front Desk Receptionist, you will be responsible for greeting guests, handling inquiries, managing phone calls, and providing administrative support. You will play a crucial role in ensuring that the front desk operates efficiently and that everyone who contacts or visits the organization receives a professional and warm welcome. The ideal candidate is friendly, highly organized, and possesses excellent communication skills, adept at multitasking and maintaining a professional demeanor at all times. With a strong focus on customer service, you will create a positive impression and uphold the organization’s standards, ultimately contributing to a productive and welcoming workplace environment.

Responsibilities

• Greet all visitors and clients in a friendly and professional manner.
• Answer and manage incoming calls, directing them as necessary.
• Maintain a neat and organized reception area at all times.
• Handle queries from guests and colleagues with clarity and efficiency.
• Assist with scheduling appointments and managing the conference rooms schedule.
• Receive and distribute company packages and correspondence promptly.
• Ensure compliance with security procedures by monitoring guest logs.
• Provide administrative support to staff and management as requested.
• Coordinate with office maintenance for any facility-related needs.
• Manage inventory of office supplies and place orders as needed.
• Compile and distribute daily or weekly administrative reports.
• Assist in planning and coordinating office events and meetings.

Requirements

• High school diploma or equivalent is required for this position.
• Prior experience in a receptionist or administrative role preferred.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills with the ability to multitask effectively.
• Professional appearance and demeanor with customer service orientation.
• Proficiency in using Microsoft Office Suite and phone systems.
• Ability to handle confidential information with discretion and integrity.