Online Sales Coordinator (225-714)

An Online Sales Coordinator is an integral part of the e-commerce sales team, responsible for managing and optimizing online sales activities to enhance the customer experience and drive sales growth. This role requires excellent organizational and communication skills, as it involves coordinating between different departments, ensuring that online sales platforms are updated with accurate information, and supporting the sales team with strategic initiatives. The Online Sales Coordinator should have a keen understanding of digital marketing trends and possess the technical ability to manage online sales systems effectively. The role is dynamic and fast-paced, requiring dedication to meeting sales targets and the ability to adapt to the ever-changing digital marketplace.

Responsibilities

• Monitor and manage online sales platforms to ensure accurate product listings.
• Collaborate with marketing to develop online promotional campaigns for products.
• Analyze sales data to identify trends and optimize sales strategies.
• Coordinate with inventory management to ensure product availability online.
• Support the customer service team with online order issues and resolutions.
• Prepare weekly and monthly reports on online sales performance metrics.
• Assist in the management of digital advertising efforts to increase traffic.
• Update e-commerce sites with new products, sales offers, and price changes.
• Liaise with IT to resolve technical issues affecting online sales platforms.
• Participate in the development of e-commerce strategy and execution plans.
• Ensure compliance with online sales policies and privacy regulations.
• Provide training and support to sales team on using online sales tools.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven experience in an online sales or e-commerce environment.
• Strong understanding of digital marketing and social media strategies.
• Excellent communication skills, both written and verbal, are essential.
• Proficient in using e-commerce platforms and sales management software.
• Ability to analyze sales data and prepare detailed reports effectively.
• Strong organizational skills with the ability to manage multiple tasks.