Tech Lead App Development

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description

Job Summary:

We are seeking an experienced Senior AEM Developer to join our dynamic development team in the Telecom industry. In this role, you will leverage Adobe Experience Manager (AEM) to build scalable and high-performance digital solutions for customer-facing platforms and services. You will work closely with business stakeholders, designers, and other developers to implement AEM solutions that enhance our digital presence, improve user experience, and support our telecom offerings. The ideal candidate will have extensive experience in AEM development, integrations with telecom systems, and a strong understanding of digital content management and personalization.

Responsibilities:

• Design, develop, and implement end-to-end AEM solutions tailored to the needs of the Telecom business, including customer portals, self-service applications, and billing systems.
• Lead the development of custom AEM components, templates, workflows, and integrations with third-party Telecom systems (CRM, billing, service management, etc.).
• Collaborate with UX/UI designers and product managers to deliver responsive and highly engaging digital experiences.
• Architect and maintain AEM features for multi-site management, personalized customer journeys, and multi-language support.
• Work on AEM integrations with telecom-specific systems like OSS/BSS, billing platforms, and customer support tools.
• Optimize the performance, scalability, and security of AEM instances, ensuring fast and reliable access for high-volume customer traffic.
• Drive the implementation of best practices for AEM development, including code quality, version control, and continuous integration.
• Mentor and guide junior AEM developers, providing leadership on technical challenges and helping them grow their skills.
• Lead the troubleshooting and resolution of AEM-related issues, ensuring smooth deployment of content, features, and updates.
• Stay updated with the latest AEM features, as well as trends in the telecom industry, to drive continuous improvement in the digital experience.
• Participate in Agile development sprints, collaborating with cross-functional teams to deliver high-quality AEM solutions on time.
• Manage the upgrade and migration of AEM versions and components, ensuring a seamless transition with minimal downtime.
  
  

• 7+ years of hands-on experience with Adobe Experience Manager (AEM), with a focus on large-scale deployments and enterprise-level projects.
• Strong proficiency in Java, JCR (Java Content Repository), Sling, OSGi, and other AEM technologies.
• Deep experience with AEM components, templates, workflows, and digital asset management (DAM).
• Expertise in integrating AEM with Telecom systems like CRM, billing, service management platforms (OSS/BSS), and other backend services.
• Strong front-end skills with proficiency in HTML5, CSS3, JavaScript, and experience with modern front-end frameworks (e.g., React, Angular, Vue.js).
• Experience with AEM deployment, configuration, and performance optimization for high-traffic, high-availability environments.
• Familiarity with integrating AEM with third-party APIs and services, including RESTful APIs and SOAP web services.
• Experience with version control systems (e.g., Git) and CI/CD practices using Jenkins, GitLab CI, or similar tools.
• Solid understanding of web performance optimization, SEO, and security best practices in the context of AEM.
• Experience in Agile methodologies (Scrum, Kanban) and working with cross-functional teams.
• Strong troubleshooting and debugging skills with a focus on scalability and security.
• Experience in handling complex AEM migrations, upgrades, and multi-site management configurations.
  
  

• Adobe Certified Expert – AEM Developer or other AEM-related certifications.
• Experience working in the Telecom industry with a strong understanding of Telecom-specific applications, platforms, and services (OSS/BSS).
• Experience with AEM as a Cloud Service and implementing headless AEM solutions.
• Knowledge of containerization (Docker, Kubernetes) and cloud technologies (AWS, Azure) for AEM deployments.
• Familiarity with AEM integrations with telecom tools such as analytics platforms, marketing automation, and customer engagement solutions.
• Experience with cloud-native solutions and microservices architecture, particularly in a telecom environment.
• Familiarity with AEMs support for mobile solutions, including AEM Mobile and responsive design.