Senior Manager QA Tools And Innovation Lead

Job Description

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Secondary Language(s) Job Description

Senior Manager, QA Tools & Innovation Lead

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats.
  
  

Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of the company IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

The QA Tools & Innovation Lead (Sr. Manager) is responsible for overseeing the implementation, maintenance, and management of software testing tools within the Enterprise IT organization, with a strong focus on SAP applications. This role blends technical expertise, project management, and communication skills to drive quality and efficiency across the software development lifecycle. Acting as the primary liaison with the central quality engineering team, the lead ensures alignment with testing standards and tool strategies, with a focus on automation. In addition to managing toolsets, the role involves hands-on work in both manual and automated testing, emphasizing collaboration, continuous improvement, and the delivery of reliable, high-quality enterprise software solutions.

What Will You Do In This Role

• Identify and evaluate testing tools based on project requirements and organizational needs, with a focus on tools like TOSCA and LiveCompare Analytics.
• Lead the implementation and optimization of continuous testing pipelines within the SAP, Web Applications, TOSCA, Jira, Xray, and SOLMAN ecosystem.
• Drive the adoption of GenAI and Agentic AI solutions to enhance productivity and efficiency in QA activities.
• Pilot new QA technologies and develop proof-of-concepts in collaboration with QE team.
• Assess current testing processes and tools, identifying areas for improvement.
• Ensure continuous improvement and compliance by regularly reviewing, updating, and training on applicable testing SOPs and best practices for effective testing.
• Oversee the maintenance and technical support of testing tools, ensuring they are up-to-date and integrated with CI/CD pipelines.
• Contribute to the enhancement of testing processes, tools, and methodologies. Stay abreast of industry trends and best practices to ensure the testing team remains at the forefront of technology.
• Support performance testing initiatives using tools such as LoadRunner, JMeter, and NeoLoad (good to have).
• Define and implement test automation strategy.
• Lead and perform development and maintenance of automated test scripts(SAP(Fiori/GUI), Web Apps, Mobile Apps, API).
• Monitor automation execution and troubleshoot failures.
• Mentor and coach a team of testers, providing guidance and support.
• Set clear priorities for the team, conduct performance reviews, and provide feedback.
• Organize training sessions for team members to ensure they are proficient in using testing tools and continuous testing practices.
  
  

What Should You Have

• Educational Qualification Bachelor’s or Master’s degree in Pharmaceutical Sciences, Biology, Chemistry, Computer Science, Engineering, or a related field.
• Experience
• Minimum 7 years of hands-on experience in TOSCA automation testing across SAP (Fiori/GUI), Web, and Mobile platforms. Certification in TOSCA is mandatory.
• Proven experience in leadership and team management skills.
• Prior experience in pharmaceutical, quality assurance, or related regulated environments is highly desirable.
• Technical Expertise
• Strong Experience in leading, maintaining and managing test automation frameworks, script development & maintenance within TOSCA to align with evolving project requirements.
• Strong proficiency in setting up and managing Continuous Testing Pipelines using tools such as Jenkins, GitLab CI, and Azure DevOps (ADO) within SAP, Web, TOSCA, Jira, Xray, and SOLMAN ecosystems.
• Proven experience in leveraging Generative AI (GenAI) and Agentic AI solutions to enhance QA productivity and efficiency.
• Skilled in implementing service virtualization techniques to simulate service dependencies, improving testing reliability in complex environments.
• Exposure to Test Data Management, API testing, and Data Integrity testing within TOSCA.
• SAP Domain Knowledge
• Familiarity with SAP modules including FI, CO, MM, SD, QM, ARIBA, CONCUR, Fieldglass, and exposure to SAP S/4 HANA environments.
• Proven involvement in SAP implementation or upgrade projects, particularly in testing roles.
• Testing Tools & Methodologies
• Proficient in defect management tools including ALM, Jira, and Octane for defect identification, reporting, and tracking.
• Experience with testing tools and frameworks such as Jira XRAY, TOSCA, and LiveCompare Analytics.
• Strong background in diverse testing methodologies including Manual Testing, Automated Testing, Performance Testing, and Load Testing.
• Good to have experience with performance testing tools like LoadRunner, JMeter, NeoLoad, or similar.
• Familiarity with other automation tools like UFT, EggPlant, Selenium is advantageous.
• Soft Skills
• Strong analytical and problem-solving abilities with a proactive approach to issue identification and resolution.
• Excellent verbal and written communication skills to effectively convey technical information to both technical and non-technical stakeholders.
• Ability to thrive in fast-paced Agile, hybrid Agile, or Waterfall environments while managing multiple priorities efficiently.
• High attention to detail and a proactive mindset to prevent issues before escalation.
  

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who We Are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the worlds most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What We Look For

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Required Skills

Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing

Preferred Skills

Job Posting End Date

10/2/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R336568

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