Job Description

JD: Quality- Team Leader

  • The candidate should have led a team of Quality Advisors/Analysts/Professional in his/her current/previous organizations.
  • The candidate need to have immense experience of Quality Management Process in the BPO world.
  • The candidate should be a graduate.
  • The candidate will be required to lead a team of Quality Analysts
  • The candidate should be excellent in his communication skills. This is required for client calls.
  • The candidate needs to be MS Office proficient. MS Excel, Word, PowerPoint.
  • The candidate should be flexible with shifts
  • The candidate should be possess the following skills
  • People Management skills
  • Client Management skills
  • Process Management skills
  • Coaching and Training skills
  • Feedback and Performance Management skills


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: https://foundever.link/c53778 Job Function: Management
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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