Join Us!
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
As the Program Management Senior Specialist, you will play a pivotal role in supporting engineering teams, program efficiency, and collaborative execution. You will be instrumental in supporting engineering teams, driving program efficiency, and facilitating collaborative execution. Additionally, you will be responsible for organizing and prioritizing tasks, managing cross-program dependencies, overseeing project planning and execution for software development initiatives, and providing comprehensive status updates to stakeholders.
Responsibilities
Position Responsibilities:
- Collaborate with engineering and development teams to organize, prioritize, and meticulously track tasks to ensure the achievement of project objectives and facilitate productive team discussions.
- Effectively manage dependencies across various teams, working in concert with fellow program managers to ensure alignment and efficiency.
- Lead programs within technical domains, ensuring operational efficiency through activities such as product launch management, project reviews, user immersion initiatives, and informational newsletters.
- Oversee prioritization processes at the team level to establish clear objectives and key results (OKRs) in collaboration with Engineering, Product Management, and partner organizations.
- Cultivate and maintain professional relationships to facilitate effective collaboration, information gathering, strategic decision-making, and influence stakeholders.
- Develop comprehensive project plans, monitor progress, and execute launch activities for software development projects.
- Provide regular, detailed updates to stakeholders regarding project and program status.
- Elicit, prioritize, and document feature requirements based on user feedback.
- Engage in close collaboration with engineering teams to define precise product specifications and timelines.
Qualifications
Minimum Qualifications:
- Bachelor’s degree in a technical field or equivalent practical experience.
- Four (4) to six (6) years of progressive experience in program management within a technical environment, specifically with engineering stakeholders.
- Four (4) to six (6) years of experience in project management.
- Comprehensive understanding of product management principles and the software release cycle.
- Exceptional written and verbal communication skills, demonstrating the ability to facilitate relationships, develop detailed Product Requirement Documents (PRDs), and generate comprehensive tickets.
- Proficiency in SQL.
Preferred Qualifications
Preferred Qualifications:
- Demonstrated experience with Agile methodologies.
- Direct experience working with data science/engineering teams.
- Experience in product design.
- Proven ability to exhibit flexibility and adaptability, exercise sound judgment in a dynamic environment, and effectively manage competing priorities and goals.
Benefits
- We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
- Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
At the Google Operations Center, we dont just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOCs Applicant and Candidate Privacy Policy
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Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you dont hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com
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