Lead Network Engineer

Organization Background

The Network Operations team is responsible for the management, and support of the enterprise’s network infrastructure.

What will you be responsible for?

• Manage/operate enterprise level network solutions including routing and switching, SDWAN infrastructure.
• Secure, monitor, operate and troubleshoot enterprise networks.
• Troubleshoot network issues and ensure quick resolution of outages and performance degradations.
• Collaborate with security teams to ensure compliance with security protocols and standards.
• Monitor network performance and identify areas for improvement, ensuring network uptime and reliability
• Document network configurations, diagrams, processes and troubleshooting procedures.
• Work on incidents and provide timely resolution within SLA.
• Perform network upgrades, patching and performance tuning.
  
  
  

• Troubleshoot network issues reported through service management tools.
• Work on Service Requests/Change Requests and co-ordinate with end users for validation and testing.
• Participate in ITIL-based incident and change management process.
• Document SOPs for day-to-day operations.
• Monitor network performance and provide recommendations for improvement.
• Coordinate with ISPs and vendors for service delivery and support.
• Monitor and analyze network performance using SolarWinds/Cisco Prime/DNAC
  
  
  

• Bachelor’s degree in computer science /IT or related field with 2-5 years of hands-on experience in Network Routing and Switching, SD-WAN infrastructure.
• Manage and operate enterprise networks.
• Strong knowledge of routing protocols (BGP, OSPF, EIGRP).
• Experience with VLANs STP, EtherChannel, ACLs, NAT
• Hands-on experience with SD-WAN platforms (any of cisco Viptela, Aruba SilverPeak)
• Experience with WAN Technologies, VPNs.
• Understanding of network security fundamentals and segmentation.
• Experience with network monitoring tools like SolarWinds.
• Familiarity with basic scripting or automation is a plus.
• Experience with firewalls is an added advantage.
• Good communication and documentation skills.
  
  
  

• CCNA (Routing and switching)
• AASP-Aruba Accredited SD-WAN Professional/ Cisco ENSDWI