Advocacy Operations Associate Advocacy Operations

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

The AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.

Responsibilities

• Follows SOP or managers instructions and ensures tasks are quality compliant
• Contributes to project improvement ideas, if applicable
• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
• Proactively raises issues/alarms to manager or stakeholders
• Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
• Maintains records of day-to-day work by updating trackers or workflow tools
• Meets predetermined and assigned productivity targets and quality standards.
  
  

Basic Qualifications

• Any graduates
  
  

Preferred Qualifications

• Communication skills
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

---