Lead - ISP

Job Summary

We are looking for a skilled and experienced Inside Plant (ISP) Manager to lead and manage all aspects of the internal network infrastructure and related systems. The ISP Manager will oversee the deployment, maintenance, and performance of transport equipment, routers, switches, and multiplexers within the Inside Plant. The role requires a deep understanding of DWDM, SDH, IP technologies, and ring topology. The candidate will also serve as the primary liaison between the Inside Plant operations, NOC, central teams, and other organizational units, ensuring effective coordination and equipment lifecycle management.

Key Responsibilities

Infrastructure & Technology Management:

• Manage and maintain Inside Plant (ISP) network components , including:
• Transport systems
• Multiplexers (Mux)
• Routers and Switches
• Oversee and optimi s e DWDM and SDH systems for high-availability connectivity.
• Support network architecture based on Ring Topology ensuring redundancy and fault tolerance.
• Implement and maintain IP-based networking technologies across the infrastructure.
  
  

• Coordinate with the NOC and central technical teams for fault resolution, configuration, and system upgrades.
• Provide technical guidance to field and support teams working across the assigned circle/region.
• Collaborate with other departments for seamless network integration and service delivery.
  
  

• Ensure proper installation, documentation, and lifecycle management of all ISP equipment.
• Maintain accurate inventory and oversee procurement and provisioning in coordination with relevant departments.
• Ensure compliance with safety, quality, and operational standards for all in-plant equipment.
  
  

• Monitor performance and availability of in-plant network elements.
• Lead troubleshooting efforts for critical issues impacting service delivery or network performance.
• Ensure quick turnaround on fault tickets and maintain SLA compliance.
  
  

• Maintain updated network diagrams, asset records, and operation manuals.
• Prepare and present regular status reports, outage analysis, and performance reviews.
  
  

• Bachelor’s Degree in Electronics, Telecommunications, Computer Engineering, or a related discipline.
• Minimum of 6+ years of experience in ISP/Inside Plant operations or Telecom infrastructure management.
• Proven experience with transport networks, IP technologies, SDH, and DWDM systems.
• In-depth knowledge of Ring Topology and its applications in enterprise or service provider networks.
• Experience working with network monitoring tools and systems.
  
  

• Strong technical expertise in network and telecom infrastructure
• Excellent leadership, team management, and communication skills
• Ability to work in high-pressure, service-critical environments
• Project coordination and multitasking abilities
• Strong analytical and problem-solving skills