Vice President

Core Function

• 18+ years of experience across digital transformation, automation, corporate strategy, business development, delivery & partnership Management
• Domain experience across CPG, Travel, Transportation & Logistics, Banking and Financial Services, Contact Center Operations
• Proven expertise in implementation of large digital transformation programs across the above-mentioned geos covering Gen AI/ ML, Robotic Process Automation (RPA), workflows, Customer experience (Cx) layer, Low Code / No Code solutions both on-prem and cloud native etc.
• Full lifecycle management experience from POC to implementation to maintenance & support
• Proven capability of complex program management, leading & influencing multiple cross functional teams to deliver top quality top line and bottom line performance for the company
• Engages with Diagnostic/ Pre-Sales team to understand Customer requirements, drives Business Solutions, define technical architectures, and provides effort estimates for proposed Solutions
• Perform investigational analysis and evaluation to determine project or application feasibility.
• Prepare feasibility documents/ studies, recommend and establish program objectives, priorities and schedules in conjunction with user and functional requirements.
• Interacting with Development and testing team, Business team/ Operational Leadership, and/or Senior Management throughout the project for smooth delivery
• Able to manage budgets, technical estimation in respect of the planning process.
• Ensure adherence to timelines and budget leading to successful completion of the projects.
• Shift timings can be flexible according to the project.
• Available to work in night shifts as well.
• Excellent communication skills.