Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
Enterprise Head
Job Level/ Designation
M3
Function / Department
Technology (Transport Operations)
Location
Cluster Headquarter
Job Purpose
Responsible for all the enterprise circuit feasibility, delivery, Assurance and partner governance
Delivery and assurance of Fixed Line Services Onnet and Offnet Last miles as per committed timelines.
Revenue realization of 90% of in month delivery and 95% of target order value.
Revenue realization of 80% for order book by segment within 90 days timeline
Improve overall link delivery experience through Group Engagement -CRFS Compliance -92%
Need to build best team to achieve all KPI parameters.
TOP200 and rest of customer availability as per committed and need to work towards customer experience improvement
Key Result Areas/Accountabilities
DELIVERY-
Revenue realisation of 80% revenue as per Order book in a month within next 90days
Not Connected Fiber Delivery TAT 4 weeks for 95% of orders
Not Connected UBR Pole Delivery TAT 2 Weeks for 95% of orders
Not Connected UBR Tower Delivery TAT 4 Weeks for 95% of orders
OFFNET Delivery TAT 4 Weeks for 95% of orders
Revenue realisation of 90% of in month delivery
CRFS compliance-92% across the board
Average Delivery TAT to be reduced to 8 weeks from WO to commissioning of order in OSM
Efficient Material planning and Capex management within budget guidelines and Inventory ageing of 45 Days.
Technology innovation at low cost PTMP Radio UBR, IPficationof UBR rollout (New & Operational).
Cost Optimization on Active/ Passive infrastructure and Transportation cost.
Feasibility
Fiber/UBR/MW -3 Days
Desktop -2 Days
OFFNET -7 Days
Assurance
Need to maintain fault rate MTTR
Service migration for CXX improvement
TOP200 availability >99.5 % and rest of customer>99%
Field Operations
Best operational practice of field
E2E field operations handling for delivery, operations and feasibility
Ensure HSW compliance of team
Ensure all field compliances (PM, audit, etc)
Competency building of field and zone team
Core Competencies, Knowledge, Experience
10 ~ 14 years of Telecom domain experience in field projects & operations
Strong Project Management & Programme Management
Expertise in Transmission Network Rollout
Driving Vendors, Field Team, and Circle Teams for timely Project Completion.
Good Knowledge and understanding of Transport Network Technologies & Topologies of both Optics ( DWDM, PTN, SDH ) and IP ( Internet protocol) / MPLS Etc..
Project management certification is desired
Handling change management, Material logistics & Inventory management.
100% compliance to Vodafone Idea Limited HSW policies and procedures.
Knowing and handling inventory management
Must Have Technical / Professional Qualifications
BE in Electronics & Telecommunication/IT.
Must have Project Management certification and CCNP certification
Vodafone Idea Limited (formerly Idea Cellular Limited)
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