Xerago - Business Analyst

Description

As an Business Analyst, your primary responsibilities include conducting thorough requirements analysis, serving as a liaison between internal and external stakeholders.

To excel in this role, you should possess a strong analytical mindset, a track record of overseeing technical and content management system projects, and the ability to effectively communicate and translate business concepts to both technical and non-technical stakeholders.

Primary Responsibilites

• Serve as a liaison between internal and external stakeholders.
• Conduct requirements analysis, evaluate business processes, identify areas for improvement, and develop and implement solutions.
• Document business requirements, develop project plans, and help enforce change control procedures.
• Translate clients business needs into detailed business requirements documents, use cases, and systems interaction diagrams.
• Collaborate with cross-functional teams to provide business and technical direction throughout the project lifecycle.
• Stay up-to-date on the latest process and software development advancements.
• Conduct meetings, share findings through presentations, and document and communicate the results of your efforts.
• Gather critical information from stakeholder meetings and produce valuable reports or documents.
• Manage projects, develop project plans, and monitor performance.
• Adhere to client-established audit procedures to ensure smooth project deliveries.
• Update and maintain procedures, product specifications, and customer-facing API documentation.
  
  

• 2-3 years of experience in Business Analyst role, with strong relationship management, account management, and support experience.
• Able to handle technical discussions and should have a fair understanding of web applications (full- stack), CMS, programming languages, APIs, and databases.
• Experience working with technical teams and clients to address requirements questions.
• Familiarity with Agile, Waterfall, and Iterative project management methodologies and lifecycles.
• Experience in preparing test strategies, test plans, and test use cases.
• Strong communication skills and a team player.
• Excellent proficiency in MS Word, Excel, and PowerPoint.
• Demonstrated ability to manage and prioritize workloads.
• Proven track record of delivering on time and meeting client commitment