Senior Technology Business Management Analyst SAP Basis

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Laurens reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Companys brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the worlds most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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Based in Bangalore, India this Technical Analyst role will be working in partnership with Global IT teams leveraging strong technology & analytical skills to enable the eco-system such that we can deliver relevant cross-domain technology stabilizations, performance & modernization across the enterprise application portfolio.

Also as the ‘Core’ SAP Technology Basis Analyst - This individual should understand architecture, design, build, test, deploy, maintain & operate the Global SAP ERP technology application portfolio, working with partners such as SAP, IBM, Cloud & System-Integrators (SI’s) and will be involved in a range of global technology projects, deployments/rollouts & day-to-day operational improvements (Sev-1 and Sev-2) to continuously improve the system performance.

Successful candidates will also be able to follow a disciplined approach (Agile & DevOps) in managing work & communicating effectively and following established IT guidelines (security, project processes, etc.).

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Partnerships

• Build and foster relationships with key internal IT-Stakeholders across Applications, Infrastructure, Security & Partners and become a trusted resource & provider of Technology & system services.
• Proactively build relationships by being solution oriented and focused on commitments.
• Prepare relevant Technology insights and documents to assist in presenting finding to all levels of IT-management.
  
  

• Research and analyze technology trends & platforms to identify opportunities & propose solutions focused on application improvements.
• Apply knowledge of technologies, applications, methodologies, processes and tools to support a project or domain, primarily for SAP ERP.
  
  

• Backup & DR: Enterprise level backup and restore strategy and a coordinate Disaster Recovery (DR) plan & executions
• Data Archiving: Drive enterprise data retention and data archive strategy with corporate content management solution
• Performance: Partner with Infrastructure and security for end to end maintenance and trending of all corporate applications, systems and integrations with security considerations and pro-active scanning
• Capacity Mgmt.: Drive CMDB and capacity planning across applications and corporate systems
• Modernizations: Research and evaluate new technologies and IT tools to improve the technology platforms with focus on real value and ROI for the company.
• System landscape architecture design, SAP application installation and upgradation.
  
  

• Technology Operations: Co-lead SAP-Basis Operations Management and improve overall user experience.
• DevOps: Leverage leading design & operational practices to solve critical problems., identify opportunities to develop and maintain core ERP applications – primarily focused on SAP.
• Processes: Identifying operational process improvement opportunities to enable ‘Application’ administration and maintenance operational maturity and highly focused on enabling automations.
• High availability: Identifying day-to-day critical application/systems issues leveraging problem management techniques due to gaps in our application & systems landscape and working to resolve these with various IT & business partners.
• Adoption: Support moving away from legacy challenges to foster improved usage/adoption of enterprise solutions.
• Release management: Manage outages efficiently and create opportunities to provide alternate work arounds.
• Operational Metrics: Establish Technology level SLAs, OLAs, milestones and check points to track and improve performance of systems and/or applications leveraging strategic partners & internal teams.
  
  

• At least 4+ years of experience in a SAP Basis role.
• Experience in SAP systems (ECC, BW, Fiori, PI/PO) with HA (High-Availability) environments, including different Database and Operating system combination.
• Hands-on skills in SAP Basis and administration and maintenance to Proactively improve related causes.
• Experience with SAP implementations working in full lifecycle projects environments.
• Demonstrated ability to manage multiple tasks and projects, to prioritize, and adapt to a changing technology environment.
• Knowledge on the Advanced technology design & systems knowledge of various information systems environments.
• Cloud deployments experience for SAP ECC (preferred).