Senior System Administrator

Senior System Administrator – Unix

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

The Senior Administrator provides hands-on day-to-day technical support for Linux & UNIX systems at an experienced level. The scope of this position includes mission critical support for Linux & UNIX servers, all of which are in our Global Datacenters and Regional Datacenters. This individual will be part of a team that is responsible for the following operational areas: support, administration, monitoring, and troubleshooting, and participating in technology driven projects to enhance our service.

Job Responsibilities

• Provide technical support for Red Hat/ CentOS/OEL OS – both Physical and Virtual Environments
• Support and administration of 4000+ Linux servers in a highly commercial and agile environment
• Install/Troubleshoot hardware as necessary
• Build servers following standard procedures and deliver them as per agreed timelines
• Work with users to troubleshoot and solve operational issues
• Provide operating system level support to application developers and performing server migrations as necessary
• Responsible for coordinating planned and unplanned outages and potential recovery efforts in the event of system failure
• Building CentOS/RHEL/OEL using the Golden Image and perform Image backups
• Responsible for deploying security patches to the server environment by following standard patching methodology
• Perform Firmware updates as per the recommendation from Vendor
• Monitor system logs, activity and performance on all servers daily
• Utilize ticketing system to address and resolve customer work requests
• Know-how in infrastructure support, data center operations and service delivery
• Understanding of ITIL methodology and effective operations governance methods and processes
• Manage and monitor server uptimes and not impacting SLA levels
• Willingness to work in rotational shifts including US/EU/APAC Business hours
• Join Team meetings & provide updates on Action items/initiatives
• Support VM’s in Azure/Cloud environment
• Provide RCA for Sev1/Sev2 Outages and work towards permanent resolution of the issue
• Experience with Cisco UCS, HP-UX, DELL PowerEdge and HP Proliant hardware preferred
• Document the procedures and follow best practice procedures
  
  

• Bachelor’s Degree required in Marketing, Business, or related field with a quantitative component
• Total 5+ years of experience in supporting Linux & UNIX systems
• 1-2 years of analytical experience preferred - Retail knowledge a plus.
• Passion for consulting utilizing data and analytics.
• An inquisitive orientation to problem-solving and analysis
• Strong verbal communication skills
• Responsiveness and speed with an eye for detail & accuracy
• Ability to work well in teams and with clients
• Ability to balance and prioritize multiple competing tasks
• Creative thinking
  
  

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone